Property Manager

Mission Rock Residential California•San Francisco, CA

21d•Onsite

About The Position

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members. We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being. The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. The ideal candidate must be a master of high-level customer service and outstanding communication, acting as the bridge between residents, vendors, and ownership. This role requires someone who loves to wear many hats—handling everything from tech workflows to hands-on residents relations.

Requirements

California Certified Resident Manager or Property Manager Certification preferred
Thorough understanding and application of Fair Housing principles.
Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s).
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

Support the property’s financial goals, manage the asset in the owners’ best interest and in accordance with Company policies.
Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
Consistently enforce policies of the community in conjunction with Fair Housing Laws.
Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
Provide oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows.

Benefits

Bonus opportunity (position dependent)
Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
Housing discount program
401(k) retirement plan with company match
Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
Employer-sponsored short-term and long-term disability coverage
Company-paid life insurance
Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Housing discount based on availability and prior ownership group approval