Property Manager - Tahoe Valley
About The Position
Mercy Housing is seeking a Property Manager to provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance, and guidance on maintenance priorities. This position will lead operations at Tahoe Valley Townhomes, a 70-unit family housing property. The company is looking for candidates with applicable experience in management and customer service, and encourages candidates with lived experience to apply. This is an on-site position and requires Tax Credit (TCAC) knowledge. Mercy Housing is a mission-driven team where mercy, justice, and respect guide everything they do, transforming lives through affordable housing and inclusive communities. They are a fair chance employer.
Requirements
- High school diploma or equivalent.
- Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
- Experience being accountable for financials.
- Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
- Legally operate a motor vehicle (valid driver's license).
- Comprehend and communicate in the English language both orally and in writing.
- Proficient with Microsoft Office.
Nice To Haves
- Professional certification in property or affordable housing management.
- Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.
Responsibilities
- Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
- Rent collection, ensure timely payments and achievement of collection benchmarks.
- Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
- Manage property operations within approved budget parameters and identifies opportunities for cost savings.
- Regularly reviews and controls property expenses to align with budget goals.
- Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
- Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
- Other duties as assigned.
Benefits
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Several Healthcare plans to choose from
- Dental (includes adult and child orthodontia)
- Vision
- 15 days of earned PTO your first year
- 12 company holidays + 2 floating holidays
- 403b + match
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
