Property Manager

Eskaton Careers•Clearlake Oaks, CA

35d•Onsite

About The Position

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home.

Requirements

Two years’ experience with progressive responsibility in management functions.
Demonstrated working knowledge of HUD subsidized housing regulations, customer service, and property management.
Demonstrated ability to work effectively with older adults.

Nice To Haves

An AA degree or other certificate in gerontology or property management is preferable.
Individuals without a degree or certificate, but with appropriate work experiences, may be hired.
Certificate of Occupancy Specialist (COS) is required or must be obtained within first 6 months of starting this position.

Responsibilities

Oversees daily operations of the Affordable Housing community, to include: resident relations, management of physical plant, directs maintenance and clerical staff, compliance with HUD and other federal, state, and local regulations, rent-up and resident (re)certification processes, community relations, resident activities, vendor relations, managing to budget, and marketing to maintain full occupancy.
Ensures customer satisfaction by being responsive to requests and concerns.
Organizes the efficient use of resources, including directing of staff.
Manages by walking around and noting resident and physical plant issues. Deals with these issues as appropriate. For complex issues promptly goes to Executive Director for guidance.
Produces or oversees production of newsletters and activity calendar.
Orients, trains and directs maintenance and clerical staff and volunteers.
Maintains or oversees business office operations.
Assists with dispersing and gathering documents for resident certifications.
Assists with marketing as defined in the AFHMP and/or directed by Executive Director.
Acts as liaison between Executive Director and the resident community, families, resident council, vendors and external community.
Becomes an active part of the local community.
Welcomes and orients new residents to ensure that they are made aware of the community’s policies and procedures, resources and services available in the community and that they, understand their lease and attachments.
Gives input related to hiring, training, and evaluating staff.
Maintains professional image to the public, staff, residents and families.
In absence of filled Social Service Coordinator position, oversees social service coordination for the residents.
Coordinates and facilitates timely unit turn-overs to minimize vacancy days.
Provides resources to support resident sponsored activities.
Plans and implements facility sponsored activities.
Manages expenses to meet the budget.
Models and embodies Eskaton’s core values, including: Creating a sense of warmth, welcoming and belonging for all, Fostering excellence in everything we do, Seeking consistent improvement, learning and sustainable growth, Stepping up, taking ownership and leading with initiative.
Fully complies with all provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
Maintains attendance as outlined in Eskaton policy.
Follows required dress code and Eskaton’s Community Appearance Standards.
Maintains a professional image to the public and residents.
Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear.