Property Manager

Rogerson Brand•Roslindale, MA

9d•Onsite

About The Position

Unique opportunity to join a prominent non-profit organization focused on Low-Income & Section-8 Housing. This role involves managing a 44-unit property in Boston and contributing to a fabulous team at a prime location. The Property Manager is responsible for assisting in the development and implementation of policies and programs that ensure resident well-being, efficient property operation and maintenance, positive resident and community relations, and compliance with all financial and regulatory requirements. This position also supervises all on-site employees and contractors.

Requirements

College degree or a minimum of three consecutive years' experience as a property manager managing 40+ units.
Minimum of one year managerial and/or marketing experience (preferably in rental housing).
Familiarity with HUD regulations and the ability to understand their complexity and implement them.
Positive attitude, energetic, assertive, and capable role model for subordinates.
Demonstrated integrity on personal as well as professional level.
Exceptional organizational and communication skills.
Basic computer and management accounting skills.
Willingness to learn new hardware and software.
Valid driver's license.
Ability to access all areas of the property on a regular basis or during power failure, fire, or other emergency.
Ability to interact with a wide range of people.
Ability to solve problems involving residents, personnel, and emergency situations with diplomacy.
Familiarity with construction trades and building systems.
Ability to answer and conduct business over the phone.
Ability to visually inspect property at close level of detail.
Ability to complete other duties and tasks as assigned by Supervisor, including transfers or coverage at other locations as needed.

Nice To Haves

Sensitivity and understanding regarding the needs of residents.
Expertise in communication, employee supervision, housing management, information systems, and management accounting.
Ability to work with persons of diverse backgrounds.
Ability to work and exercise sound judgment under pressure.

Responsibilities

Assist in the development of policies and programs for the property and ensure their effective implementation.
Oversee resident well-being, property operation and maintenance, resident and community relations, and compliance with financial and regulatory requirements.
Supervise all on-site employees and contractors.
Manage occupancy, including marketing, affirmative marketing, waiting list maintenance, move-ins, interims, orientation, rent collection, enforcement of occupancy agreements, EIV discrepancies, and compliance reporting.
Address reasonable accommodation requests, including unit transfers, immediately bringing them to the attention of the Director of Housing.
Supervise and collaborate with maintenance staff to ensure preventive, routine, and emergency maintenance programs are executed.
Review and approve maintenance purchasing, inventory, and contracts.
Regularly inspect the property and inspect and approve the readiness of turnover units.
Maintain records of maintenance activity.
Manage property service contracts, including tracking expiration dates, monitoring performance, receiving insurance certificates, and managing the bidding process.
Collaborate with the RC facilities department for assistance on contracts and Requests for Proposals (RFPs).
Prepare subsidy vouchers and vouchers for payables.
Maintain the EIV master file and ensure timely submission of all required financial reports.
Prepare proposed annual operating and capital budgets.
Review monthly financial reports to ensure compliance with budget goals.
Oversee collection of monthly charges and records of receipts, and manage petty cash.
Maintain business and resident records and files.
Coordinate insurance and legal issues.
Maintain working relationships with regulatory agencies and the ownership entity.
Submit required reports to the Director of Housing, owner, and appropriate regulatory agencies.
Prepare overview reports on management, financial, and resident services for Board of Directors meetings.
Advertise, interview, and hire staff with prior approval.
Supervise and assist staff in prioritizing and scheduling.
Maintain personnel records and submit required reports to the main office.
Perform annual performance evaluations and recommend promotion or discharge.
Provide training and oversight to an assistant manager, if applicable.
Respond to emergency calls from residents and/or staff, including reporting to the property to assess issues or delegate responsibility.
Supervise and work with the Resident Services Coordinator to oversee community space usage, newsletters, activity programs, volunteer programs, and resident services coordination.
Foster constructive relations with the surrounding community and service providers.