Property Manager, Resident Services and Collections

Thrive Property Group • Muncie, IN

2d • Onsite

About The Position

Thrive Property Group is seeking a Property Manager to oversee a portfolio of approximately 100 units. This role will also manage portfolio-wide delinquency and collections, and support resident communications. The position is key to improving occupancy, reducing delinquency, and ensuring consistent operations across properties.

Requirements

• Property management or collections experience preferred
• Strong communication and customer service skills
• Organized, self-motivated, and detail-oriented

Nice To Haves

• Experience with AppFolio or similar software is a plus

Responsibilities

• Manage 2-4 properties (~100 units) including leasing and daily operations
• Own and drive delinquency and collections across the portfolio
• Monitor receivables and coordinate with third-party collections (Hunter Warfield)
• Ensure timely follow-up on past-due accounts and reduce delinquency rates
• Provide resident communication and phone coverage (2 days/week)
• Support occupancy goals by driving leasing performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees