Property Manager I

CHILDRESS KLEIN PROPERTIES INC•Fort Mill, SC

3d•Onsite

About The Position

The Property Manager will oversee all property management functions for the South Carolina office portfolio, coordinate tenant finish construction and other projects as assigned, and oversee contract services. At Childress Klein, we're reimagining the world of real estate. Together, we collaborate with our clients, investors, and the communities we serve to create cutting-edge environments that foster connection, intelligence, and prosperity. We're acutely aware of the impact our developments have on cities, which is why we're committed to giving back through charitable initiatives and implementing sustainable solutions that empower both our clients and communities to be more resourceful, resilient, and regenerative. When you join our team, you're embraced by a culture that values dedication, effective communication, and inclusivity. We go the extra mile to invest in our employees' growth, offering a multitude of personal and professional development opportunities. This isn't just a job—it's the start of a flourishing career. It's no wonder we were honored with the title of being one of Charlotte's Best Places to Work in 2022!

Requirements

A Bachelor’s Degree in real estate management, business, construction, or a related field from an accredited college or university required.
One to five years of professional experience, preferably in a commercial real estate management environment, or an equivalent combination of education and experience.
High degree of proficiency in computer technology and applications typically used in real estate management such Microsoft Office Suite, accounting software, work order systems, and other technology tools.
Solid grasp of financial and mathematical practices commonly deployed in the real estate industry such as budgeting, variance reporting, capitalization, amortization, space measurement, operating expense gross ups, rent allocations, and other mathematical concepts involving addition, subtraction, division, multiplication, fractions, percentages, ratios, and proportions.
Must be required to respond to emergencies or other obligations that may occur after business hours.
Must be on call rotation.
Excellent communication skills, both verbal and written.
Strong teamwork skills and ability to motivate others, instill confidence in teammates and customers alike, and provide corrective direction effectively.
Ability to read, write, analyze, and interpret contracts, leases, construction drawings, financial reports, and legal documents required.
Ability to respond in a professional and appropriate manner to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to resolve conflict, negotiate business agreements, and enforce existing agreements without disrupting customer/client relationships.
Superior grasp of the English language and ability to use and apply advanced language principals involving grammar and punctuation.

Nice To Haves

RPA or CPM designation
LEED Accredited Professional (AP) or Green Associate (GA)
North Carolina Real Estate Broker’s license
Membership in BOMA or IREM is encouraged.
Candidates are not required to possess such credentials as a condition of hire but must be willing to pursue these as part of the training required for the position.

Responsibilities

Oversee all property management functions for the South Carolina office portfolio.
Coordinate tenant finish construction and other projects as assigned.
Oversee contract services.
Assist the Regional Property Manager in the day-to-day supervision and administration of service vendors including janitorial services, elevator and escalator systems, interior and exterior stone/metal/wood maintenance, waste management and recycling programs, pest control, and interior and exterior landscaping.
Serve as primary reviewer and approver of contractor access requests; possess thorough knowledge of contractor rules and regulations.
Closely monitor the scope and terms of all service contracts to ensure agreements are current and reflect actual practices.
Launch contract related workflows.
Assist, as directed, in the reporting, communication, and documentation of all insurance claims.
Track Incident Reports/Nightly Shift Reports in the security related Perspective database and follow up on reported operational issues.
Coordinate, as directed, with property management and engineering to collect information on incidents or claims and follow up as needed to resolve claims.
Conduct daily inspections of primary common areas including the building lobbies, exterior plazas, and parking lots to ensure these areas are maintained to the highest levels of cleanliness, maintenance and temperature control.
Submit work order requests for any deficiencies observed during routine and one-off inspections.
Follow up on work orders as needed to verify completion of items.
Assist TSC with email, office and phone coverage as needed.
Assist Regional Property Manager as directed in project management, building construction projects, and tenant upfits.
Check in daily with any construction activity to make sure work activity is progressing on schedule and without damage to common area finishes or interruption or inconvenience to other tenants.
Maintain proper documentation of all construction activity, including construction drawings, tenant correspondence, contracts, and related purchase orders, permits and certificates of occupancy.
Follow through with complete documentation of a final set of accurate construction drawings and documents for project closeout.
Manage paper files, including current and archived leasing files, project files, and building drawings to minimize file size and to ensure conformity to established filing processes.
Assist the Regional Property Manager as directed in their role as SharePoint Site Administrator.
Maintain tenant handbook and update electronic version as needed.
Assist TSC with administration of Angus Work Order System.
Received and respond to tenant requests.
Assist Regional Property Manager in the preparation of building operating expense budget, capital budget, and long-term capital plans.
Serve as coder in the accounts payable/receivable processing to include the creation of purchase orders that accurately conform to the terms of existing service or project agreements or proposals, ensure proper coding of purchase orders, and monitor budget variances.
Adhere to all deadlines and accounting principles.
Assist in monthly budget variance analysis and forecasting duties.
Assist with accounts payable process in accordance with divisional and corporate guidelines.
Proactively inspect tenant and common areas to ensure highest quality of service delivery by PM team.
Assist with the review, interpretation, and enforcement of tenant leases.
Read all leases to understand specific obligations of the landlord and each tenant.
Assist the Accounting Department as needed, by checking lease terms as reflected in rent roll and Accounts Receivable, and with the collection and review of Certificates of Insurance.
Assist Accounting Department in keeping all stacking plans current and accurate.
Establish and maintain relationship with primary tenant contacts and work to resolve complaints as needed.
Participate in tenant relations activities, events, and meetings as needed.
Coordinate with other building departments including Engineering, Administration and Accounting to ensure information is shared and activities are properly coordinated.