Property Manager/District Trainer

Stadium Properties Llc•Irvine, CA

16d•$26 - $32•Onsite

About The Position

Dollar Self Storage, part of the Stadium Properties family, is a growing self-storage company with centers across the southwest. Since 1989, they have focused on providing affordable, convenient, and secure self-storage units while ensuring a positive customer experience. As an employer, Stadium Properties aims to create a supportive and encouraging work environment, offering career opportunities and recognizing employee contributions. They are currently seeking a Self Storage Property Manager/District Trainer for their largest facility in Corona, CA. This role involves managing a busy property and training staff for five properties in Southern California. The ideal candidate is an experienced manager with a strong training background in retail, storage, fast food, or similar industries. This is a full-time, 5-day per week position, including Saturdays.

Requirements

Excellent verbal and written communication skills; comfortable speaking in group settings.
Read, write, and communicate using English language to perform job functions.
Ability to be self-directed and self-motivated to accomplish tasks.
Ability to build trust and confidence with home office and staff.
Strong financial, analytical and time management skills.
Passion for sales and customer service.
Proficient in MS Office (PowerPoint, Excel, Word, Outlook).
Skilled at presenting information to drive understanding.
High School Diploma.
Minimum 5 years management experience in storage, retail environment, or service industry.
Minimum 2 years’ experience as a trainer in a multi-location storage company, multi-client business, district/regional retail environment.
Valid driver’s license and automobile insurance.

Responsibilities

Generate and convert sales leads to new rentals to achieve assigned revenue and occupancy goals.
Perform monthly competition pricing surveys and analyze competing businesses by conducting in-person, telephone, website, and social media reviews within a 5-mile radius.
Collect outstanding rent, processing fees, and overall monies owed to the property.
Manage and execute reminder and delinquency calls according to the facility's predetermined schedule to meet monthly delinquency expectations.
Perform daily bank deposits using a personal vehicle or closely oversee staff to ensure timely bank drops. Count cash drawers, tills, and petty cash.
Maintain highly accurate, updated, and organized tenant and business files while mailing critical notices (e.g., rent increases, lien notices) punctually.
Schedule, coordinate, and execute monthly lock cuts and auction sales.
Conduct thorough tenant file reviews per the facility's auction and lien management schedules.
Interact effectively with customers to resolve problems following established company policies.
Perform routine maintenance tasks to ensure the storage center and leasing offices remain exceptionally clean and presentable.
Collaborate with the facility's Maintenance Technician to complete break-fix repairs as needed.
Coordinate on-site vendor schedules, follow-up communications, and verify up-to-date insurance certificates.
Review and approve monthly facility store supply requests and retail resale merchandise orders.
Update the online property management system.
Manage overlock placement/removal upon debt settlement.
Provide structured input for employee performance reviews.
Function as the initial contact for site operational questions and communicate ongoing or emergent issues directly to the District or Area Manager.
Assist at other properties as directed by the District or Area Manager.
Phone screen candidates and setup in-person interviews with DM.
Conduct orientation sessions and arrange on the job training for new hires.
Facilitate ongoing sales and operational training for staff members.
Develop measurable testing and evaluation procedures.
Assist with retraining or follow up coaching on new procedures.
Coordinating local training meetings.
Assist in developing and organizing training manuals, multimedia visual aids and other educational materials.