Property Management Specialist - Full-Time

Transitional Services For New York IncNew York, NY
$0 - $46,000Hybrid

About The Position

Transitional Services for New York, Inc., (TSINY) is a not-for-profit, comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. TSINY is looking for a Property Management Specialist for our Residential Development & Property Management program located in Braddock (Queens), NY. This position may require visits to sites in Queens, Brooklyn, Manhattan, and the Bronx. The Property Management Specialist provides operational and administrative support to the Property Manager and the Assistant Property Manager. This role involves daily property operations, regulatory compliance, leasing activities, inspections, resident file maintenance, and communication with landlords, vendors, and program staff. The Specialist supports TSINY’s mission by ensuring residents live in safe, well-maintained housing and that all properties meet State OMH, HUD, Section 8, LIHTC, and HPD regulations.

Requirements

  • High School Diploma plus 2 years’ related experience required.
  • Currently valid New York State Driver's License and a safe driving history.
  • Required to have own vehicle.
  • Computer skills in Excel and Word.
  • Be proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers.
  • Must be organized, able to multitask and work with peers and supervisors in a collegial environment.

Nice To Haves

  • Experience in not-for-profit operations, property management or tenant organizing with demonstrated analytical skills utilizing budgetary, operational, financial and related information a plus.

Responsibilities

  • Ensuring properties are safe, habitable and compliant with regulatory standards.
  • Supporting compliance activities for OMH, HUD HQS inspections, Section 8 program requirements, LIHTC documentation and HPD Housing Maintenance Code.
  • Documenting findings and escalating concerns to the Property Manager and Assistant Property Manager.
  • Supporting compliance with OMH housing standards, HUD regulations including HQS inspections, Section 8 requirements, LIHTC certifications and income verification and HPD Housing Maintenance Code.
  • Conducting site visits, inspections and quality control reviews.
  • Tracking follow-up and corrective actions.
  • Serving as a support liaison to residents, responding to inquiries, complaints, conflicts and lease-related concerns.
  • Participating in move-ins, move-outs and resident orientations.
  • Ensuring HPD compliance with Housing Maintenance Code, violations of correction, lead based paint rules and building registration.
  • Assisting with monitoring rent collection, arrears tracking and maintaining accurate rent rolls and security deposit logs.
  • Preparing and organizing documents for audits and regulatory reviews (HUD, LIHTC, OMH, HPD).
  • Maintaining spreadsheets, property databases and property management software.
  • Supporting invoice processing, vendor documentation and contract tracking.
  • Ensuring proper documentation for HUD, LIHTC, HPD, and OMH audits.
  • Serving as a communication point for residents regarding basic concerns, maintenance needs and scheduling of work.
  • Assisting in reinforcing TSINY housing rules, policies and reasonable accommodation procedures.
  • Participating in move-in and move-out processes, including unit condition documentation.
  • Assisting in finding new apartments for Supportive Scattered Site Housing and Apartment Treatment Programs.
  • Obtaining new leases and supporting program staff with tenant move-ins.
  • Monitoring the local real estate rental market and apartment needs.
  • Preparing lease agreements and renewal documents.
  • Assisting with leasing activities, including showing units, collecting application documents, preparing lease packets and verifying required documentation.
  • Completing annual recertifications, rent calculations, income verifications and LIHTC/TIC documentation.
  • Maintaining accurate, organized and compliant resident files (OMH, HUD, Section 8, HPD, LIHTC, ADA, Fair Housing).
  • Monitoring residential program apartment needs.
  • Assisting the Property Manager and Assistant Property Manager with administrative and operational tasks.
  • Assisting with maximizing income and reducing costs in mixed occupancy buildings.
  • Attending job and Agency trainings as required to maintain compliance and ensure continued professional development.
  • Performing other related duties as required.

Benefits

  • Medical
  • Dental
  • Vision
  • 403b
  • Pension
  • Life Insurance
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