Property Management Software & Operations Audit Support - Leasing Manager

Adara Communities•Houston, TX

3d•Onsite

About The Position

Adara Communities is seeking a Property Management Software & Operations Audit Support professional with a blend of industry experience and a forward-thinking approach to technology, customer service, and community living. This role is crucial for ensuring our operations run smoothly and efficiently, with a focus on property management software and operational audits. Join a company where your impact truly matters and where passionate individuals work together with shared commitment.

Requirements

Property management, multifamily housing experience REQUIRED
1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIRED
Strong technical, analytical, communication and customer service skills required
Ability to manage multiple tasks with exceptional attention to detail
Ability to be a self-starter and a team player
Must live or be able to relocate WITHIN 30 MINUTES of the corporate office (8223 Willow Place Dr S, Houston, TX 77070)

Responsibilities

Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions.
Reviewing, troubleshooting and supporting end users and admin support via our ticketing system.
Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations.
Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding.
Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage).
Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements.
Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations.
Investigate discrepancies and issues found within the files.
Perform all the above and other duties as assigned in accordance with applicable laws and company policies.

Benefits

Vacation & sick time increases with length of service.
7 1/2 company holidays, eligible for holiday pay immediately!
Medical, dental, accident and critical illness, eligible just after 60 days of employment
Group & supplemental life insurance policy options.
$25,000 FREE basic life insurance
Employee referral program
Career Growth opportunities
Tuition reimbursement
Apartment discounts, if eligible
Competitive pay