Property Management Assistant

CapVest LLCAltoona, WI
$18 - $20

About The Position

Join our team as a Property Management Assistant, where you'll play a pivotal role in promoting resident satisfaction and ensuring operational excellence. Under the guidance of the Property Manager, you'll spearhead specialized functions, including property management/leasing/special projects, accounts payable, move-in and move-out utilities setup, and customer service. If you're a detail-oriented individual with exceptional organizational skills and a passion for customer service, we want to hear from you! Apply now and become part of our mission to build impactful communities.

Requirements

  • Minimum of one year of customer service work experience.
  • Proficiency in computer skills, including Microsoft Word, Outlook, and Excel.
  • Excellent communication skills, both verbal and written.
  • Effective organization and prioritization of tasks.
  • Valid Driver's License.
  • Professionalism in quality of work, punctuality, attendance, and attitude.
  • Dependability, good judgment, and organizational skills.
  • Demonstrate initiative and a willingness to learn about the field.
  • Maintain positive working relationships with peers and demonstrate leadership qualities.
  • Embody the principles of Core Values - Growth, Assertiveness, and a Strong Work Ethic.
  • Positive mindset and a commitment to grinding through challenges.
  • Ability to excel both autonomously and collaboratively within a tight-knit team environment.

Responsibilities

  • Assist leasing agents with apartment listings, inquiries, and showings.
  • Coordinate property management projects and assignments.
  • Conduct apartment inspections, manage lease renewals, and handle resident interactions.
  • Maintain accurate records and facilitate financial transactions.
  • Process invoices accurately and efficiently.
  • Review and reconcile vendor statements.
  • Collaborate with internal departments to resolve payment issues.
  • Coordinate utility setups and transfers for properties.
  • Communicate with tenants, landlords, and utility providers.
  • Address utility billing discrepancies promptly.
  • Assist in planning resident functions and protecting business reputation.
  • Respond promptly to resident service requests with excellent customer service.
  • Maintain professionalism in all interactions and adhere to company policies.
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