Property Maintenance Technician

ACC Management Group • Madison, WI

10d • Onsite

About The Position

ACC Management Group is hiring a full-time Maintenance Technician for Rise Madison, a 245-unit Section 42 community with four buildings, three parking garages, and a 2-acre park. The technician works alongside the Lead Maintenance Technician and Community Manager to maintain the property, complete work orders and unit turnovers, and provide residents with a well-maintained community. The role has no supervisory responsibilities and may include assisting other properties with maintenance requests.

The position covers interior and exterior inspections, general repairs, preventative maintenance, groundskeeping, cleaning, painting, appliance troubleshooting, and unit turnovers. The technician communicates work-order status to the manager, documents trash pickup and snow removal, helps maintain vendor relationships, and promptly reports hazards, accidents, and emergencies. On-call emergencies may occur after hours and on weekends, with a response required within 20 minutes of receiving a call. The role operates indoors and outdoors, uses a variety of tools and equipment, and involves frequent movement around the property. Travel to property locations, trainings, and meetings is required periodically.

Requirements

• 1–2 years of maintenance experience required.
• Basic knowledge of electrical work, plumbing, groundskeeping, and troubleshooting.
• Ability to physically inspect properties.
• Ability to use equipment such as a circular saw, drill, jigsaw, electrical tester, hand tools, power tools, and cordless tools.
• Valid driver’s license with an acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies.
• Ability to prioritize and manage time efficiently.
• Excellent verbal and written communication skills.
• Strong customer service skills and ability to handle complaints positively and efficiently.
• Goal-oriented and a team player.
• Ability to work independently under tight deadlines.
• Professional appearance and respectful interactions with others.
• Must furnish basic personal tools; specialty items such as property-specific ladders are excepted.
• Able to talk or hear regularly; stand, walk, bend, climb, and use full hand range of motion and finger dexterity frequently; reach with hands and arms; and lift up to 50 pounds as needed.
• Must travel to property locations using personal transportation and attend trainings and meetings arranged through the Corporate office periodically throughout the year.

Nice To Haves

• Multifamily property maintenance experience is preferred.
• Experience with appliances, plumbing, electrical, or HVAC is a plus.
• Bilingual skills are a plus.
• Dependable, hands-on, and willing to work as part of a team.

Responsibilities

• Monitor the property’s interior and exterior for maintenance issues and inspect apartments, buildings, and common areas.
• Keep tools, equipment, and work areas in acceptable, neat, and clean condition.
• Perform electrical repairs, including work on outlets, switches, fixtures, and breakers.
• Perform plumbing repairs, including work on faucets, piping, toilets, sinks, and clogged drains.
• Perform general heating and cooling repairs and clean filters, compressors, and condenser coils.
• Maintain grounds, pick up trash, and keep the property clean and presentable inside and out.
• Shovel and salt sidewalks and entryways in winter and perform lawn care and landscaping as needed.
• Complete general carpentry, drywall, painting, window, screen, lock, and deadbolt repairs or replacements as needed.
• Assist with cleaning and janitorial requests as needed.
• Troubleshoot, repair, or replace appliances.
• Keep an accurate log of trash pickups and snow removal for timeliness and billing.
• Communicate with the manager about daily work orders and provide status updates.
• Complete unit turnovers according to ACC policies and provided deadlines.
• Maintain a safe work environment and immediately direct concerns or hazards to the manager.
• Perform preventative maintenance according to ACC policies and the operations manual, including testing emergency lighting, smoke detectors, fire alarm systems, emergency exits, and other systems.
• Respond to on-call emergencies after hours and on weekends as needed, within 20 minutes of receiving a call.
• Report and document accidents and emergency situations in a timely manner.
• Keep resident and sensitive information confidential according to company policy.
• Maintain relationships with vendors, suppliers, and other professionals servicing the company or property.
• Assist other properties with maintenance requests as needed and perform other duties as assigned.

Benefits

• Competitive pay with bonus opportunities.
• Company-sponsored medical HRA plans.
• Voluntary dental and vision coverage for employees working 30 or more hours per week.
• Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
• Company-paid $25,000 life insurance policy for employees enrolled in STD and LTD, available to employees working 30 or more hours per week.
• 401(k) eligibility after six months of employment for full-time and part-time employees, with company match of 25% of the first 5% of eligible compensation and full vesting after three years.
• Paid time off provided up front.
• 10 paid holidays, including a floating holiday and a birthday holiday.
• Free Employee Assistance Program for all employees, with no enrollment required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed