Property Maintenance Technician

ACC MANAGEMENT GROUP, INC.Brown Deer, WI
Hybrid

About The Position

We are looking for a skilled and reliable Property Maintenance Technician to support two apartment communities: Woodale Crossing in Brown Deer, WI (a brand-new property opening Summer 2025) and Westport Meadows in Port Washington, WI (a well-established community). The properties are a short 20-minute drive apart. This role offers a mix of working at a new community with modern facilities and a well-established community, providing variety in the workday. The technician will handle general maintenance requests, prepare apartments for new residents, troubleshoot issues, and help maintain clean and safe grounds and common areas, partnering with property management to ensure smooth operations.

Requirements

  • Previous maintenance experience (apartment, residential, or similar preferred)
  • Working knowledge of general repairs (HVAC certification is a plus, but not required)
  • Strong problem-solving skills and attention to detail
  • Reliable transportation (for travel between properties)
  • A positive, team-oriented attitude and good communication skills
  • Ability to be on-call for emergency maintenance as needed
  • 1-2 years of maintenance experience required.
  • Multi-family property maintenance experience is preferred.
  • Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
  • Must be able to physically inspect the properties.
  • Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
  • Maintain valid driver's license with acceptable driving record.
  • Flexibility with working hours and availability for on-call emergencies
  • Ability to prioritize and possess efficient time management skills.
  • Demonstrates excellent verbal and written communication skills.
  • Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
  • Goal-oriented and team player.
  • Ability to work independently under tight deadlines.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.
  • It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Nice To Haves

  • HVAC certification

Responsibilities

  • Handle general maintenance requests (plumbing, electrical, HVAC, carpentry, and more)
  • Prepare apartments for new residents with quality and attention to detail
  • Troubleshoot and resolve issues efficiently and professionally
  • Help maintain clean, safe, and attractive grounds and common areas
  • Partner with property management to keep operations running smoothly
  • Monitor all interior and exterior for maintenance issues.
  • Perform inspections of all apartments, buildings, and common areas.
  • Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
  • Electrical: replace or fix outlets, light switches, fixtures, and breakers.
  • Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
  • Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
  • Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
  • General carpentry and drywall repairs as needed.
  • Assist with any cleaning and janitorial requests as needed.
  • Paint units and general common areas as needed.
  • Repair and replace windows and screens as needed.
  • Troubleshoot, repair, or replace appliances.
  • Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
  • Repair and replace locks and deadbolt locks as needed.
  • Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
  • Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
  • Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
  • Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
  • Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
  • All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
  • Report and document all accident and emergency situations in a timely manner.
  • Keep all resident and sensitive information confidential per the company policy.
  • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
  • Assist other properties with maintenance requests as needed.
  • All other duties as assigned.

Benefits

  • Competitive pay with bonus opportunities.
  • Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
  • Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
  • Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
  • Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
  • Paid time off, provided up front, to recharge and reset.
  • 10 paid holidays, that include a floating holiday and a birthday holiday.
  • Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!
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