Property Inspector

PMI Breck•Breckenridge, CO

2d•Onsite

About The Position

PMI Breck is based in Breckenridge and we manage short-term vacation rentals. We pride ourselves on exceptional customer service. The Property Inspector is expected to build and maintain strong relationships as measured by retention, profitability, and guest satisfaction. Exceed expectations of customers & owners by being fully accountable for the appearance, inventory, cleanliness, and maintenance of properties. On most days, you will be asked to work independently with managerial oversight. If you have a good work ethic and consider yourself a self-starter this may be an excellent fit for you. We are willing to train the right candidate that shows the drive and determination to succeed.

Requirements

Passion for providing exceptional service
Ability to prioritize tasks
Ability to read, comprehend and write intelligent correspondence and effectively communicate with guests and homeowners using diplomacy and tact
Flexible schedule including weekends, nights, and holidays
Experience with Property Management software applications such as Breezeway, and Guesty is preferred
Ability to work as a member of a team to accomplish common goals
Proficient with Microsoft Office applications
Maintenance experience/ability is a plus
Able to lift up to 30lbs and stand for long periods of time
Valid driver's license and insurance required
Reliable 4WD/AWD transportation
Ability to lift over 30lbs
Ability to work a flexible schedule including weekends and holidays

Nice To Haves

Experience with Property Management software applications such as Breezeway, and Guesty is preferred
Maintenance experience/ability is a plus

Responsibilities

Conduct Inspections for Owner/Guest arrivals and departures
Input any information into Breezeway accurately and on a timely basis
Monitor guest reviews to stay on top of maintenance and cleanliness issues.
Communicate all issues to the appropriate PMI Breck Manager.
Provide excellent communication with owners by letting them know of all issues/maintenance at their property.
Account for all expenses on a daily/weekly basis
Maintain accurate records of all transactions
Facilitate check-in process
Maintain property-specific information and maintain regular updates
Provide support to all staff to encourage teamwork and lead as an example
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis
Coordinate maintenance schedule and assignments for a property portfolio
Offices are maintained and stocked according to company guidelines on a consistent basis
Find solutions to guest concerns in a timely manner to ensure guest satisfaction
Ensure distribution of all company or property-issued notices (ie. Bad weather, emergency, scheduled maintenance, etc.)
Ensure proper response and handling of all emergencies at the property, guests, buildings, etc. within company guidelines to minimize liabilities
Maintain property appearance, cleanliness, and inventory, and ensure repairs are noted and completed in a timely manner.
Assure quality and quantity of inventory items in each property are up to PMI Standards
Ensure that all properties are walked and create/complete any work orders that require maintenance.
Ensure that all service requests by guests, owners, etc. are communicated and completed.
Learn and ensure compliance with all company, local, state, and federal safety rules
Ensure that unsafe conditions are reported and/or corrected immediately
Direct staff to follow a “safety first” principle
Be aware of the company’s emergency preparedness plan and responsibilities. This includes being available for implementation and assistance if necessary