Homeowner Rep (II/ Sr.)

NJM Insurance Group•Trenton, NJ

2d•Onsite

About The Position

NJM's Claims Team is seeking a Property Field Adjuster (Homeowners Rep is the official NJM Title) to investigate and evaluate claims related to property damage. It is the role of the adjuster to assess damages, determine coverages and negotiate settlements for covered losses. These tasks must be performed while also remaining committed to our customers and the GC Value Proposition. This role is in the field and requires travel throughout the Central NJ Region. This role does not provide a company vehicle but does provide mileage reimbursement.

Requirements

College degree or equivalent work experience with a minimum of 1 year of Homeowner Rep. claims experience
Strong multi-tasking, problem-solving and decision-making skills
Excellent verbal and written communication and interpersonal skills
Ability to manage multiple priorities and time effectively
Understanding of insurance policies and their application
Reliable, with high integrity and strong work ethic.
Ability to work in electronic claim management system.
High school diploma or GED is required

Nice To Haves

Knowledge of MS Office.
Knowledge of Xactimate Estimating software preferred.
Multi-State Licensing (TX/CT- preferred)

Responsibilities

Conclude all assigned claims with appropriate closing documents and reports signifying resolution in a timely manner.
Conduct ongoing review independently and with supervisor on all assigned files focusing on adequacy of reserve and required investigation.
Staff should be mindful of outside vendor assignment guidelines and their adherence to NJM protocols for estimates and fee schedules.
Initiate appropriate action to conclude all claims in a manner consistent with existing multiple state laws and company guidelines.
Obtain and maintain state licensing as required.
Investigate, review, analyze, and evaluate assigned claims expeditiously in preparation for prompt resolution.
Provide accurate estimates of damages utilizing available estimating equipment or independent estimating services as needed or required.