Homeowner Billing Coordinator

Associated Asset Management (AAM)•Tempe, AZ

2d•Onsite

About The Position

Join a trusted industry leader with nearly 40 years of excellence in HOA management! Since 1990, AAM has been delivering exceptional service to master-planned communities, condominiums, and high-rise developments. We’re seeking a detail-oriented professional to play a key role in delinquency processing, ensuring association collection policies are handled accurately, efficiently, and with professionalism. If you thrive in a fast-paced environment and want to grow with an established industry leader, this is your opportunity to make an impact!

Requirements

Ability to multitask and prepare and process large amounts of administrative items while being detail oriented.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
Ability to interact and work positively and effectively with staff at all levels.
Ability to work collaboratively and cooperatively within the department as well as with other departments.

Responsibilities

Processing of delinquency fees per the community’s collection policy.
Able to maintain a strong focus to meet strict deadlines.
Collection agency processing.
Attorney legal fee posting.
Reimbursement charges.
Fee removal/Write-offs.
Review and Process Property Taxes.
Payment Plan Processing
Auditing and maintaining each community within the assigned portfolio, including various areas in VMS as well as individual resident accounts.
Other related duties as directed.