Property Desk Adjuster - Newfoundland

Crawford & CompanySt. John's, NL
Hybrid

About The Position

We are seeking a Bilingual Property Desk Adjuster to join our team in Newfoundland, Canada. This role primarily supports the Property Desk team, with opportunities to assist with occasional field claims in remote communities, providing a diverse claims experience. The successful candidate will investigate, evaluate, negotiate, and resolve property claims via telephone and written communication, making decisions within delegated authority. Collaboration with clients, field adjusters, and legal partners is essential for fair, efficient, and customer-focused claim resolution. This position is ideal for individuals who combine strong analytical skills with a commitment to exceptional customer service in a dynamic environment offering both desk-based and field exposure.

Requirements

  • Bilingual (language not specified)
  • Strong analytical skills
  • Commitment to exceptional customer service

Responsibilities

  • Investigate, evaluate, negotiate, and resolve property claims through telephone and written communication.
  • Make decisions within delegated authority.
  • Collaborate with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution.
  • Support the Property Desk team.
  • Assist with occasional field claims in remote communities.

Benefits

  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion
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