Property Desk Adjuster - Vancouver

Crawford & CompanyVancouver, BC
CA$50,000 - CA$70,000Hybrid

About The Position

We're growing our team and are looking for a Property Desk Adjuster to join us in Vancouver, British Columbia, Canada. In this unique role, you'll primarily support our Property Desk team while also having the opportunity to assist with occasional field claims in remote communities, offering a diverse and rewarding claims experience. As a trusted claims professional, you'll play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and resolving property claims through telephone and written communication. You'll be empowered to make decisions within your delegated authority while collaborating closely with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution. This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service, while working in a dynamic environment that offers both desk-based and field exposure.

Requirements

  • Strong analytical skills
  • Commitment to exceptional customer service

Responsibilities

  • Investigating property claims
  • Evaluating property claims
  • Negotiating property claims
  • Resolving property claims through telephone and written communication
  • Making decisions within delegated authority
  • Collaborating with clients, field adjusters, and legal partners
  • Supporting the Property Desk team
  • Assisting with occasional field claims in remote communities

Benefits

  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
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