Property Damage Specialist II

JNR Adjustment Co • Plymouth, MN

2d • $18 - $21 • Onsite

About The Position

This role serves as a Property Damage Specialist II, responsible for managing and investigating property damage claims. The specialist will act as the primary point of contact for clients, conducting initial assessments, thorough investigations, and maintaining communication with all relevant parties. A key aspect of the role involves utilizing knowledge of industry standards and regulations, collecting and processing investigation materials, and ensuring timely and compliant reporting. The position also involves assisting with post-investigation tasks and staying current with industry developments.

Requirements

• Valid driver's license and current insurance (for on-site investigations)
• Pass a complete background check and drug test.
• Must have reliable transportation and smart phone capabilities to ensure claims dispatch or processing ability.
• Ability to use locate equipment with training and solid understanding facility types and excavation equipment.
• For field activity, you must be able to be outside for extended periods, and walk across a variety of terrains, including the ability to navigate uneven ground and construction areas.

Responsibilities

• Serve as the primary point of contact and be responsive to clients by acknowledging the damage event and performing initial remote and on-site assessments regarding the severity of the event.
• Conduct remote or field research and a thorough investigation of the utility and communication damage.
• Develop professional relationships with clients, contractors, and personnel through regular communication and virtual meetings.
• Utilize knowledge of State One Call Laws and Statutes, excavator requirements, and NESC standards in investigation work.
• Collect and process investigation materials using proprietary software.
• Maintain active monitoring of assigned claims and ensure final reports are in accordance with the quality and time limits required for compliance purposes.
• Assist Claims Recovery team with post-investigation tasks remotely.
• Maintain a working knowledge of the entire claims process and stay up to date on industry developments.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed