Property Claims Specialist I

Intact FC • Mississauga, ON

8d • $64,100 - $78,300 • Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. We are looking for a Property Claims Specialist to join our growing team!

Requirements

• College Diploma or any combination of equivalent education and experience.
• A minimum of 3 years related experience
• High-level knowledge of the Xactimate/XactAnalysis estimating software.
• Comprehensive knowledge of construction and repair procedures
• Effective verbal communication skills with experience in interviewing, coaching and dealing with clients
• Good written communication skills to draft claims reports
• Computer proficient

Responsibilities

• Evaluate property damage and evaluate replacement or restoration requirements including direct and in-person contact with insured, claimants, and service providers.
• Prepare repair estimates using an automated appraisal system.
• Obtains from contractors repair cost agreements or quotations on restoration/replacement.
• Monitors and update labour and material costs to be paid within their region.
• Compose summary reports on Rely vendor performance and, if necessary, formulates recommendations for further action.
• Maintain effective communication channels with claims departments.
• Coaches field representatives and adjusters when required.
• Establish and maintain productive business relationships with contractors and other service providers.
• Assist in the screening and review of contractors’ performance to meet professional and corporate standards.
• Manage and maintain automated appraisal system queue(s) and audit functions.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree