Property & Casualty Claims Specialist 1

State of Ohio • Columbus, OH

5d • Onsite

About The Position

The Ohio Department of Administrative Services (DAS) Office of Risk Management provides comprehensive risk management programs and services to the executive, judicial and legislative branches of state government. The office is responsible for the administration of self-insurance and private insurance programs protecting the assets and liabilities of the State of Ohio. This role, under direction of the Property & Casualty Claims Supervisor & Risk Administrator, investigates, adjusts, and settles non-catastrophic claims. These claims can include property damage, bodily injury, subrogation, personal injury, property, crime & bonding, and public entity liability, such as general liability, premises liability, and public official liability. The specialist will process claim documents accurately and in a timely manner, analyze data to establish case reserves, evaluate claims, negotiate monetary settlements, and identify potential defense strategies. The role also involves ongoing review of liability insurance law and revisions. Responsibilities include obtaining information from agency personnel and claimants, answering inquiries, authorizing vehicle rentals, assigning independent adjusters and salvage companies, and recovering monies for damages to state-owned equipment and real estate. The specialist will maintain accurate and complete claim files, update claim information electronically, prepare reports, attend meetings, and perform other duties as required. The State of Ohio is a drug-free workplace and may have additional restrictions related to marijuana use.

Requirements

• 24 mos. exp. processing insurance claims
• 12 mos. exp. investigating, researching, evaluating, negotiating & coordinating claims settlements
• Claims Examination
• Knowledge of Insurance claims processing
• Knowledge of Liability & subrogation laws, rules, policies, & procedures
• Knowledge of Insurance codes & regulations
• Knowledge of Public relations
• Knowledge of Insurance investigation
• Knowledge of Customer service techniques
• Skill in Operation of personal computer & related hardware/software (e.g., MS Word, Excel, Outlook)
• Ability to Define problems, collect data, establish facts, & draw valid conclusions
• Ability to Gather, collage, & classify information about data, people, or things
• Ability to Handle sensitive & sometimes hostile inquiries & contacts with officials & general public
• Ability to Negotiate fair & reasonable settlement of claims
• Ability to Complete routine forms
• Ability to Maintain accurate records

Responsibilities

• Investigates, adjusts & settles non-catastrophic claims to include property damage, bodily injury, subrogation, personal injury, property, crime & bonding & public entity liability including, but not limited to, general liability, premises liability, public official liability, & other property & casualty claims, according to rules, regulations, guidelines & established agency policy & procedures & Ohio Revised Code
• Processes claim documents in timely & accurate manner
• Analyzes data & uses sound judgment to establish case reserves
• Evaluates claims & negotiates monetary settlements & identifies potential defense strategies
• Performs ongoing review of liability insurance law & revisions
• Obtains information from agency personnel & claimants via telephone, written form &/or in person
• Answers inquiries from claimants & attorneys concerning claim processes
• Authorizes vehicle rentals
• Assigns independent adjusters & salvage companies
• Recovers monies for losses to state-owned equipment & real estate for damages sustained in not-at-fault incidents
• Maintains accurate & complete claim files
• Ensures all pertinent information is filed for future audits
• Updates claim information electronically
• Prepares reports concerning various activities
• Attends meetings
• Performs other duties as required

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed