Property Administrator (West Toronto)

Minto • Toronto, ON

8h • CA$50,000 - CA$55,000 • Onsite

About The Position

As a Service Coordinator, you’ll deliver exceptional customer service and operational support for your assigned property. You’ll ensure smooth move-ins and move-outs, respond to resident inquiries promptly, and help maintain accurate records in Yardi. This role is key to creating a positive resident experience while supporting property operations compliance.

Requirements

• College diploma or equivalent experience preferred
• 2+ years in a busy, client-facing environment
• Strong multitasking and communication skills (written and verbal)
• Ability to problem-solve and influence without authority
• Proficiency with Microsoft Office
• High attention to detail, judgment, and initiative

Nice To Haves

• Knowledge of Residential Tenancies Act and lease agreements (asset)
• Yardi experience is an asset

Responsibilities

• Prepare key packages and coordinate smooth move-ins/move-outs, including elevator bookings
• Maintain resident database and parking logs; issue visitor passes
• Process cash receipts/deposits; prepare resident accounts receivable reports and collections
• Complete forms required under Residential Tenancies Act (claims, rent increases, evictions)
• Respond to resident inquiries related to leases and service requests in a courteous, timely manner
• Notify utility companies of occupancy changes; approve vacant suite invoices
• Prepare communications for residents (e.g., repairs, events, management updates)
• Create renewal listings for revenue review; issue renewal notices as directed
• Record updates in Yardi ERP system
• Coordinate contractor and staff access with proper notice; liaise with maintenance teams
• Assign scheduled maintenance to personnel and address issues proactively
• Comply with Health & Safety standards, WHMIS, AODA, PIPEDA, and Human Rights regulations
• Perform additional duties aligned with the role as requested

Benefits

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Flexible summer hours to help you make the most of your time
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree