About The Position

The PROPEL Project Specialist I internship is part of Cisco’s 12-week professional development program for rising seniors. The program offers training, experience, and exposure to different roles and career paths within Customer Success. Interns join Cisco’s Recurring Revenue Acceleration (RRA) organization and learn about the LAER model—Land, Adopt, Expand, and Renew—used to support customers’ long-term success. Interns work on projects, use AI tools to turn technical data into business results, help connect sales and delivery, and shadow mentors and senior leaders.

Requirements

  • Currently enrolled in an undergraduate degree program.
  • Expected to continue enrollment in the degree program after completing the internship.
  • Relevant study fields include Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, or a related program; other academic certifications are also mentioned.

Nice To Haves

  • Enjoy helping others grow, sharing knowledge, and building a supportive community.
  • Use AI tools creatively to solve project challenges.
  • Show curiosity about how technology knowledge leads to customer outcomes.
  • Show initiative by participating in committees, leading projects, or asking questions.
  • Bring a can-do attitude and willingness to learn from challenges.

Responsibilities

  • Use AI tools to transform technical data into real-world business results.
  • Help bridge the gap between sales and delivery.
  • Work on team projects.
  • Shadow mentors and senior leaders to learn about potential career paths.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with Cisco matching contribution, subject to plan eligibility rules.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Potential grants of Cisco restricted stock units, subject to eligibility and continued employment requirements.
  • 10 paid holidays per full calendar year, plus one floating holiday for non-exempt employees.
  • One paid day off for an employee’s birthday.
  • Paid year-end holiday shutdown.
  • Four paid personal wellness days.
  • Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
  • Exempt employees participate in a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
  • 80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year.
  • Employees in non-sales roles may be eligible for annual bonuses, subject to Cisco policies.
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