Propane Service Tech/Energy Relief and Service - Three Rivers FS - Dubuque, IA

GROWMARK, Inc.•Dubuque, IA

2d•Onsite

About The Position

The FS brand represents a standard of excellence for agricultural and energy-related products. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability of the company, their owners, and their customers, while enacting to help the environment and the greater good. This role involves delivering, installing, servicing, and warranty repairing customer propane equipment. It also includes recording transactions on customer deliveries and installs, assisting in collecting accounts, handling complaints, and obtaining customer signatures on receipts.

Requirements

Normally requires a technical degree or certification in commercial/industrial mechanics, electricity, and electronics or the equivalent thereof, and 5 years or more of service-related work experience to demonstrate knowledge of commercial/industrial services and installations.
Ability to read and interpret site plans, blueprints, and schematic drawings as well as regulatory manuals and materials.
Ability to work extended hours and on-call as business conditions warrant.
Appropriate driver’s license, CDL with Hazmat, Tank and air brakes.
Must pass required CEPT schooling.
Employee must be insurable to operate required vehicles.
General knowledge of office computers and operating systems.

Responsibilities

Install LP tanks, lines, regulators and LP equipment according to code for customers.
Test LP systems for leaks and deliver LP cylinders.
Respond to and resolve service requests, leak reports, and complaints.
Assist propane sales and delivery personnel as needed or as a relief delivery driver.
Assist in collecting accounts and contracting of LP, handle complaints promptly.
Ensure customer satisfaction by promoting good relations; assist in product selection and advise on the use and application of products sold.
Complete and turn in daily sales reports and do inventory of LP products and equipment.
Inform customers of new products or services and communicate sales leads to energy salesperson.
Adhere to the uniform policy and maintain the appropriate professional image.
Work additional hours to meet season demands. Allow for flexibility in work schedule in order to ensure order completion.
Adhere to the company environmental, health, and safety policies and do require safety training.
Supports and contributes to total company goals and objectives through collaboration efforts.
Responsible for maintaining the assigned vehicle according to company standards, adheres to the uniform policy, and maintains the appropriate professional image.
Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.
Follows OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned by manager.