Propane Delivery Dispatcher

Pacific States Petroleum•Stockton, CA

About The Position

Pacific States Petroleum, Inc. started in 2001 and has evolved into "California's On-Site Fueling Leader". Our territory covers most of California with our corporate office located in Concord and satellite locations in Stockton, Sacramento, San Jose, Benicia, Norwalk, San Marcos, San Bernardino, Reno, and Fresno. Our diversified product line includes clear diesel, dyed diesel, unleaded fuel, propane, oils and lubricants. Our philosophy has been to accept challenges and be the difference for our customers who demand a high level of service with a can-do attitude. Our goal is simple; product quality and exceptional customer service. We accomplish this by observing a common set of values and by partnering with organizations that have the finest reputation for quality. Highly recognized in the industry, our dynamic petroleum-based company is continuously experiencing growth opportunities and seeking a highly motivated propane dispatcher to drive our propane expansion. Description: Propane – Dispatcher Location: Stockton Shift: AM Shift– Flexible, including weekends

Requirements

3-5 years’ experience working in a high-pressure environment with deadlines
Demonstrate a high customer service commitment
Professional phone etiquette, excellent verbal communication
Geography knowledge in California. Must be results-oriented and able to work both independently and within a team environment
Proficiency using Microsoft Office Suite applications, as well as dispatch software system
Demonstrate track record of producing results

Responsibilities

Manage a group of (5-10) drivers which includes day to day responsibilities
Determine routes for drivers and manage routing modifications; plans, distributes, monitors, and follows-up daily route assignments to ensure customers receive deliveries as scheduled
Demonstrated aptitude for problem-solving; ability to critically think and provide solutions to problems
Coordinates daily deliveries with drivers and communicates challenges with account managers
Communicates effectively with customers regarding deliveries, timelines, challenges, and service requests
Builds and maintains strong relationships with team in a positive and productive work environment
Monitors driver’s time and attendance, minimizing overtime
Promotes and monitors safety taking proactive steps for a safety culture
Organize and schedule all needed resources to accomplish daily activities
Work to improve efficiency and productivity of driving staff
Communicates and follows-up on problems with Manager