Proofreader II

American Express • Phoenix, AZ

5d • Remote

About The Position

A self-sufficient, Communications Editor is needed to support customer-facing servicing communication drafting, editing, and message refinement.

Requirements

• Excellent written communication with strong command of grammar, style, and tone.
• Familiarity with AP editorial style standards.
• Strong editing, proofreading, and content refinement capabilities.
• Experience with communications and message development.
• Ability to simplify complex business messaging into clear, concise messaging.
• Skilled at adapting messaging for different audiences and communication channels.
• Strong attention to detail and consistency across communications.
• Ability to operate effectively in fast-paced environments with multiple priorities.
• Effective stakeholder collaboration across teams.
• Microsoft Office Suite (Word, PowerPoint, Excel).
• SharePoint and collaboration platforms.

Nice To Haves

• Experience supporting customer-facing communications.
• Ability to support light operational and process improvement initiatives, including documentation and workflow coordination.
• Project coordination and deadline management skills.
• Strategic thinking and problem-solving capabilities.
• Ability to synthesize complex information into concise messaging.
• Financial services or regulated industry experience.

Responsibilities

• Drafting customer-facing servicing communications.
• Editing customer-facing servicing communications.
• Refining customer-facing servicing communications.
• Simplifying complex business messaging into clear, concise messaging.
• Adapting messaging for different audiences and communication channels.
• Ensuring consistency across communications.
• Supporting light operational and process improvement initiatives, including documentation and workflow coordination.
• Project coordination and deadline management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed