Promotions Team

FC Cincinnati•Cincinnati, OH

17h•Onsite

About The Position

The Promo Team member supports activation elements for FC Cincinnati and TQL Stadium, engaging and entertaining fans and elevating activation messaging at TQL Stadium and Washington Park. This energetic, fan-interactive role works FC Cincinnati home matches, Washington Park activities, and select outside appearances. The position is allotted for the 2027 MLS Sprint Season, running from February through April; continued employment during the 2027–2028 season may be possible based on organizational needs and individual performance. Team members assist with Washington Park activations and operate game-day Fan Zones, provide customer service and match-day information, engage fans in the stadium, and support in-game promotions, giveaways, and sponsor activations. They help distribute promotional materials, maintain equipment, and adapt to schedule changes, weather delays, and other unexpected circumstances. The role involves working in a busy, crowded outdoor sports venue and requires reliable attendance, professionalism, and physical activity.

Requirements

Must be at least 18 years old.
High school diploma or GED required.
Currently pursuing or have obtained a bachelor's degree in Broadcasting, Journalism, Marketing, Sports Business, or a related field, or have equivalent experience.
Excellent customer service skills and ability to engage positively with fans, sponsors, and key stakeholders.
High energy, enthusiasm, and a genuine passion for engaging fans and creating a fun atmosphere.
Excellent verbal communication skills and effective written communication skills.
Ability to connect with diverse audiences and read and respond to crowd energy by adjusting engagement accordingly.
Ability to work efficiently in a fast-paced environment and make quick decisions.
Strong planning and execution skills, attention to detail, and organizational skills.
Ability to independently resolve and manage issues effectively.
Must be reliable and able to arrive at TQL Stadium at least six hours before kickoff for Washington Park duties.
Must be available to work at least 80% of all FC Cincinnati home matches, including CONCACAF, Leagues Cup, and playoff matches.
Must have reliable transportation and live in or near the Cincinnati metro area.
Must be courteous and have good listening and multitasking skills.
Must be able to work well with co-workers and supervisors in a team environment and professional manner.
Must be able to stoop, kneel, crouch, or sit and lift and/or move up to 50 pounds.
Must be able to stand for long periods, walk long distances, and climb stairs.
Must be able to work in a high-activity, heavily crowded outdoor professional sports venue, potentially at heights and in varying inclement weather.

Nice To Haves

Basic understanding of soccer and FC Cincinnati.
At least one year of experience in entertainment or promotions and performing in front of and entertaining large crowds.
Creativity in developing new entertainment ideas to enhance the match-day experience.
Experience integrating multi-branded marketing and sponsorship.

Responsibilities

Assist with management and execution of Washington Park activations, including loading and unloading inflatables, activations, sandbags, and tents.
Operate game-day Fan Zones at Washington Park and TQL Stadium, offering activities such as Striker Challenge, an inflatable slide, craft zones, photo stations, and occasional soccer skills stations.
Provide excellent customer service and help fans with match-day information, directions, and questions.
Engage fans in the stadium, encourage crowd participation, and create a lively, positive atmosphere.
Assist with coordinating in-game promotions, giveaways, and sponsor activations as needed.
Distribute in-game promotional materials and participate in branding activities to increase interest and excitement for FC Cincinnati.
Keep equipment organized, in good condition, and properly stored after each game.
Adapt to match-schedule changes, weather delays, and other unforeseen circumstances.
Present professionally on match days, including wearing and maintaining a clean uniform.
Arrive at TQL Stadium at least six hours before kickoff for Washington Park duties and be available for at least 80% of FC Cincinnati home matches, including CONCACAF, Leagues Cup, and playoff matches.
Work effectively with co-workers and supervisors in a team environment and represent FC Cincinnati professionally.