Promotions specialist

Kingfisher

19h•$35,000•Hybrid

About The Position

As a promotions specialist you will drive impactful trading initiatives by bringing promotions to life across our three websites. You’ll own the set‑up and delivery of item and order‑level digital promotions, ensuring compelling messaging is planned and executed seamlessly across key customer touchpoints.

Requirements

Ability to use ATG, CMS and eCommerce tools
Ability to confidently use digital insights tools to identify key data to inform decision making
Strong attention to detail and ability to multi-task
Strong communicator with the ability to present work to a range of audience
Ability to build relationships across digital teams and influence wider plans
Well organised with strong planning skills
Ability to take initiative and proactively seek opportunities
Understanding of the Digital customer and their needs

Responsibilities

Create, configure, and manage all promotional campaigns within the ATG platform, ensuring accuracy and alignment with business objectives.
Support the planning, setup, and execution of customer-facing promotional journeys across digital touchpoints, ensuring a seamless and engaging experience.
Collaborating with campaign leads, e-comm performance leads, digital planners and retail media to deliver promotions aligned with wider campaign activity.
Respond to ad hoc promotional and merchandising requests to support in-week trading opportunities and short-term commercial needs.
Monitor, track, and report on promotion performance using relevant analytics tools, drawing insights to optimise future activity.
Ensure all promotional content is QA’d, published on time, and functioning correctly across relevant devices and channels.
Partner with the digital content and UX teams to ensure promotional messaging is clearly communicated and enhances customer experience.
Assist in identifying and testing new promotional mechanics and journeys using a data-led, test-and-learn approach.
Maintain documentation and process guides related to promotional setup within ATG to support internal knowledge sharing and training.
Proactively flag issues or risks in promotional setup and work cross-functionally to resolve them quickly and effectively.