Promotions & Sales Coordinator

W.S. Badger Company•Gilsum, NH

1d•Onsite

About The Position

The Promotions & Sales Coordinator supports the Badger Mission and Principles by being a key member of the Sales Team and assisting the Sales Team managers. The Promotions & Sales Coordinator works closely with the National Sales Manager on promotional planning, executions, and tracking and owns all domestic wholesale admin functions for the Customer Service and Sales team.

Requirements

3-4 years of experience in sales administration, customer service, or account coordination
High school diploma or equivalent required
Experience managing relationships with outside accounts and sales reps, including day-to-day communication, resolving issues as they come up, and following through so people stay informed.
Track record of maintaining and keeping order in business administration systems (such as SYSPRO, Wrike, or similar order, project, or CRM platforms), with the ability to learn new systems quickly.
Some project management experience preferred, such as tracking deadlines, coordinating with multiple people, and seeing tasks through to completion.
Must demonstrate a high level of understanding of the company’s products and be able to communicate the value of these products.
Knowledge, experience and appreciation of natural healing products is essential to success in this position.
Must be proficient in all MS Office applications and have comfort level maintaining databases and creating informative reports.
Position requires ability to communicate effectively with a broad range of people, in writing and speech, along with strong interpersonal skills.
Must be detail-oriented while still able to understand the big picture.
Essential to have ability to work independently and be a constructive, supportive team member.
Strong customer service instincts, with a focus on responsiveness and following through on commitments.

Responsibilities

Onboards all new key accounts
Create product grids for sales sets
Review sales sets, as necessary, for accuracy
Coordinate sales programs as needed
Oversees and is accountable for all Sales Admin functions for domestic accounts
Submit and manage all account specific Sales requests in Wrike in coordination with Sales Managers, follow up on deadlines, and coordinate on-time completion
Coordinate with Sales Operations Manager and Director of Sales to maintain and communicate product changes, pricing changes or discrepancies, terms, and special allowances, as necessary.
Ensure the Customer Service and Sales Teams have all needed materials and information
Maintain all Key Account specific product listings and order forms.
Maintain and update contracts and account details in SYSPRO.
Maintain Category Review calendar and coordinate timely Key Account item review
Coordinate Key Account Administrative tasks for the following: Category Review Forms, New Item Forms, Product Change Forms, Price Change Forms, Certificates of Insurance
Product launch, product change, and price change tracker
Coordinate Rep Account Administrative tasks for the following: Maintain and update rep contact information in SYSPRO and Excel, Active Rep Listing
Determine new rep samples and create welcome plan with National Sales Manager.
Run and prepare rep commissions monthly/send monthly reports to reps
Coordinate online account audits for necessary updates
Update and maintain all ordering and data portals for sales department. This includes Supplier Genius, OrderDog, IX-ONE, ECRS, 1 World Sync, etc.
Coordinate and perform account level E-Commerce administration for product launches, product changes, price changes, and general maintenance
Set up and maintain items on Walmart (update images, pricing, copy, etc.)
Set up and maintain items on Faire (update images, pricing, copy, etc.)
Update pricing on ExpertVoice Amazon
Coordinate document submissions for potential product removals/regulatory issues
Submit new items to agency
Attend promotional planning meetings with key accounts and rep groups
Maintain calendar and spreadsheet to track all promotions
Update monthly SYSPRO trade promotions, contract pricing and web promotions
Maintain CS promo list
Review all key account promotions for accuracy
Generate and track promotional accruals, monthly
Work with accounting to track and approve promotional deductions
Investigate pricing and promotional issues on orders
Manage and set up promotions on Faire to match INDY calendar plus Faire Market Promotions
Back-up phone & order assistance for Customer Service, as needed
Attend sales trips and virtual meetings, as needed
Attend trade shows as scheduled by Director of Sales