Promotions Manager, Marketplace

Achievers • Toronto, ON

5d • CA$90,000 - CA$94,000 • Hybrid

About The Position

The Promotions Manager, Marketplace is responsible for developing, executing, and optimizing promotional programs that drive engagement, conversion, vendor participation, and revenue growth within a closed points-based Marketplace. This role serves as the primary owner of promotional strategy, campaign planning, vendor coordination, and performance analysis, ensuring promotions align with business objectives and deliver a best-in-class customer and vendor experience. Reporting into the Director, Marketplace, this individual will engage cross-functional teams and connect with customers to maximize redemption results. The ideal candidate is highly analytical, customer-focused, and experienced in campaign execution. Please note that this opportunity is a 6 month contract.

Requirements

• Bachelor’s degree in Marketing, Business Administration or related field.
• 6+ years of experience in promotions, marketplace operations, e-commerce, partner marketing, category management, or related disciplines.
• Experience with cross-channel marketing platforms (Iterable an asset).
• Proficiency in data visualization tools such (Tableau and Amplitude an asset).

Responsibilities

• Enhance and iterate the promotion calendar to hit revenue target.
• Utilize campaign performance to amplify future promotion impact.
• Identify customer and country specific opportunities throughout the year.
• Balance global consistency with regional nuances to maximize effectiveness.
• Work closely with Vendor Relations Managers to obtain vendor-funded discounts.
• Grow vendor participation through education and enablement on merchant impact.
• Partner with our Customer Success team and Customers to increase program adoption of campaigns and boost program engagement through increased redemptions.
• Identify opportunities to increase Marketplace conversion through promotions and merchandising initiatives.
• Partner with Product/Engineering to identify and enhance promotion tools and features.
• Lead the campaign requirement planning, creative assets, setup, testing, execution, and performance measurement.
• Develop strong relationships across departments, leading stakeholders to collaborate effectively and ensuring successful campaign execution.
• Develop and maintain an in-depth understanding of Achievers rewards, leveraging this knowledge to craft unique selling points for promotions.
• Customize promotions for various customer segments (geographic, tier-based, and product-specific categories) ensuring campaigns are targeted and impactful.
• Ensure partners understand promotion requirements, timelines, and performance expectations.
• Track, analyze, and report on promotion performance, generating meaningful insights on promotion success and identifying areas for optimization.
• Develop executive-level reporting to provide visibility into promotional performance.
• Utilizing learnings and feedback executing on each campaign to enhance future promotions.
• Use data-driven insights to recommend improvements and scale successful promotional initiatives.
• Stay informed about industry best practices and emerging trends in e-commerce promotions to maintain a competitive edge.

Benefits

• Rewards for your impact through our Recognition and Rewards program
• Flexible Vacation to recharge, so you can bring your best
• Employee and Family Assistance Program offering mental health, legal, and financial counselling
• Supported professional development and career growth (Linkedin Learning, mentorship)
• Employee-Led Employee Resource Groups that celebrate our diversity
• Regular events designed to build connection, belonging, and well-being
• Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

What This Job Offers

• Career Level: Mid Level