Promotions Coordinator

Caesars EntertainmentJersey City, NJ

About The Position

Assist the Digital Sportsbook promotions team in developing and executing promotions to support the growth and retention of digital sportsbook bettors. Support the creation of promotions briefings and keep internal logs up to date to keep external stakeholders aware of active & historical offers. Collaborate with Product teams to fine-tune features and streamline automation to scale. Assist in the weekly and monthly financial & KPI reporting for promotions as directed by Promotions Manager. Coordinate with Customer Service to monitor inquiries related to digital sportsbook promotions. Develop and maintain comprehensive sports and promotional calendars. Track promotional and product offerings for key competitors. Utilize Excel and organizational skills to upload bonuses to ensure quick delivery for customers.

Requirements

  • 2+ years of online experience, ideally with an online Sportsbook operator.
  • Ability to work weekends, evenings, and holidays.
  • Strong knowledge of sports, players, teams, and statistics.
  • Passion for sports betting with an understanding of the industry.
  • Superb communication, organizational, operational, teamwork and interpersonal skills.
  • Strong numerical and analytical skills, with the ability to use a range of data insights & sources to tell a compelling story.
  • Proven ability to deliver projects against deadlines.
  • Basic understanding of statistics, particularly probability and odds.
  • Ability to understand league and gaming regulations.
  • Proficiency in MS Office, Jira, and Confluence.
  • Experience with Power BI.
  • Ambition: Proactively seeks opportunities to learn & grow.
  • Initiative: Acts and thinks beyond tasks to accomplish goals.
  • Team Focused: Ensures understanding, cooperation, and consistency within and between departments. Encourages collaboration and proactively builds rapport with others. Is easy to approach and talk to.
  • Self-Awareness: Genuine understanding of personal strengths and weaknesses.
  • Environmental Radar: Understands how to get things done and when to involve others in decisions.
  • Business Intelligence: Understands how the organization works. Demonstrates an understanding of the key business metrics in his/her world.
  • Problem finding: Routinely looks to improve services, processes, and strategies.
  • Creativity: Takes advantage of difficult or unusual situations to develop unique approaches and useful solutions.
  • Professionalism: Maintains composure amid challenges; develops, applies, and adheres to standard operating procedures.
  • Functional Knowledge/Skills: Has the knowledge and skills to do the job at a high level of accomplishment.
  • Effectiveness: Effectively manages work and resources to meet timelines and goals amid competing priorities. Consistently demonstrates organization and time management skills.
  • Communication: Prepares clear, concise, and well-organized written and verbal communications. Demonstrates active listening. Provides timely and consistent follow-up.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Respond to visual and aural cues.
  • Must be able to work independently.

Responsibilities

  • Develop and execute promotions to support the growth and retention of digital sportsbook bettors.
  • Create promotions briefings and maintain internal logs.
  • Collaborate with Product teams to fine-tune features and streamline automation.
  • Assist in weekly and monthly financial & KPI reporting for promotions.
  • Coordinate with Customer Service to monitor inquiries related to digital sportsbook promotions.
  • Develop and maintain comprehensive sports and promotional calendars.
  • Track promotional and product offerings for key competitors.
  • Utilize Excel and organizational skills to upload bonuses for quick customer delivery.

Benefits

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k)-matching program
  • paid Personal Time Off
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