Promotions Coordinator

Soboba Casino•San Jacinto, CA

3d•Onsite

About The Position

The Promotions Coordinator handles all casino promotions and promotion related special events created by the Marketing Department at Soboba Casino Resort. This role involves implementing and executing on-site and off-site casino promotions, such as drawings and giveaways. The coordinator must be knowledgeable of all casino promotions, special events, and entertainment offerings, and provide excellent verbal and written communication to effectively interface with guests and team members. A key aspect of the role is to consistently provide an elevated guest experience by addressing inquiries, resolving issues, and ensuring customer satisfaction. The Promotions Coordinator will work with Marketing Management to coordinate creative promotions and accurate advertising, prepare notifications and submissions for STGC Regulatory Compliance, and ensure compliance with policies & procedures, game rules & regulations, and internal controls. The position requires the ability to handle a variety of tasks in a fast-paced environment, work a flexible schedule under limited supervision, and have stage presence with clear and confident speaking, positive body language, and facial expressions. Maintaining excellent grooming and personal conduct according to Soboba Casino Resort standards is also essential. Special projects and other duties as assigned.

Requirements

Must be at least 21 years of age.
High School Diploma or GED equivalent required.
A minimum of two (2) years marketing, casino promotions, or guest service experience, required.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Working knowledge of Microsoft Word and Excel and able to learn and operate industry software and programs.
Must be able to provide evidence of eligibility to work in the United States of America.
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.

Responsibilities

Implement and execute all on-site and off-site casino promotions, such as drawings and giveaways.
Provide excellent verbal and written communication to effectively interface with guests and team members.
Consistently provide an elevated guest experience by addressing inquires, resolving issues and ensuring customer satisfaction.
Work with Marketing Management to coordinate creative promotions and accurate advertising.
Prepare notifications and submissions for STGC Regulatory Compliance.
Ensure compliance with policies & procedures, game rules & regulations and internal controls.
Able to handle a variety of tasks in a fast-paced environment.
Work a flexible schedule, under limited supervision.
Have stage presence; speak clearly and confidently, display positive body language and facial expressions.
Maintain excellent grooming and personal conduct according to Soboba Casino Resort standards.
Perform special projects and other duties as assigned.

Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms.
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost.
Dental & Vision paid for the employee.
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to: Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal