Promotions Assistant ( On-Call)

Muckleshoot Casino Resort•Auburn, WA

3d•Onsite

About The Position

This on-call role involves assisting with the setup, execution, and breakdown of promotional and gifting events. The Promotions Assistant will exemplify company values, provide excellent guest service, and ensure the smooth operation of events. This includes preparing promotional items, setting up event spaces, distributing materials, answering guest questions, and restoring event areas post-event. The role requires adaptability to a fast-paced environment and the ability to perform physical tasks.

Requirements

Ability to manage the intricate details involved in setting up and executing promotional and gifting events.
Willingness to work in a fast-paced, ever-changing environment and adapt to various types of events.
Ability to perform physical tasks such as lifting, carrying, unboxing, and preparing materials.
Comfortable working in physically active environments.
On-call role with shifts scheduled based on event needs, including evenings, weekends, and holidays.
Ability to lift at least 50 lbs.
Ability to stand, walk, and maneuver equipment.
Display excellent guest service skills.
Demonstrate strong verbal and interpersonal communication abilities.
Work cooperatively with other team members.
Manage multiple tasks efficiently, especially under high-pressure, high-volume environments.
Demonstrate ability and willingness to work all shifts, including weekends and holidays.
Meet attendance guidelines of the job.
Demonstrate ability to adhere to regulatory, departmental and company policies.
Ability to work with and maintain confidential materials.

Nice To Haves

Previous customer service or event assistance experience is preferred.

Responsibilities

Exemplify company values and demonstrate excellent guest service and professionalism.
Unbox, prep, and organize promotional items for gifting events.
Assist in setting up promotional events, including giveaways and signage.
Perform physical tasks such as moving, unboxing, and arranging materials, including lifting up to 50 lbs.
Distribute promotional items, assist with guest registration, and answer guest questions during events.
Pack and store remaining materials and restore event spaces after events.
Ensure proper use of promotional materials and adherence to event guidelines.
Coordinate with other departments as necessary for event success.
Create, maintain, and facilitate a positive and safe work environment.
Perform additional tasks as required for event success, including supporting trade shows.