PROMOTIONAL PRODUCT TEAM LEAD
About The Position
Directs and trains others to complete promotional product printing & sewing / embroidery work. The position is a member of the Contracts Team. Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Set up and register screens for various print jobs with precision & attention to detail. Trains workers understand work process and customer requirements. Provides guidance and training to workers on how to perform work safely. Tracks & reports individual operator performance daily using computer. Ensures all quality & customer requirements are met. Troubleshoot printing issues and make necessary adjustments in order to meet customer promise dates. Tracks & reports rejects, raw material usage, and finished goods output daily. Assist in shipping / warehouse area as needed for various light assembly/fulfillment jobs. Other and new duties can be assigned as business dictates. Interacts courteously with other employees of Goodwill and of businesses for which Goodwill provides services. Act as a positive role model for employees, trainees, and customers in all aspects of professional performance. Regular attendance is required. All other duties as assigned.
Requirements
- Must be able to interact in a positive and professional manner with a variety of people.
- Good organizational and time management skills and accuracy.
- Must be able to operate screen printing press, sublimation printer, sewing / embroidery machine.
- Must demonstrate the ability to read, write, and communicate clearly in English.
- Ability to stand for prolonged times and lift/carry objects weighing up to 35 lbs.
- Proficiency in Microsoft Office and current software programs.
- Must interact cordially and productively with Goodwill employees, participants, and customers.
- Must possess professional telephone skills and manners.
- Flexibility covering other areas of the warehouse when needed.
- Ability to engage in frequent bending, stooping, and stretching.
- Vision corrected to within normal limits.
- Ability to work well in a hectic work environment with occasional periods of high stress.
- Minimum one (1) year operating manual screen printing equipment in lead position.
Nice To Haves
- High School Diploma or equivalent preferred.
Responsibilities
- Set up and register screens for various print jobs with precision & attention to detail.
- Trains workers understand work process and customer requirements.
- Provides guidance and training to workers on how to perform work safely.
- Tracks & reports individual operator performance daily using computer.
- Ensures all quality & customer requirements are met.
- Troubleshoot printing issues and make necessary adjustments in order to meet customer promise dates.
- Tracks & reports rejects, raw material usage, and finished goods output daily.
- Assist in shipping / warehouse area as needed for various light assembly/fulfillment jobs.
- Interacts courteously with other employees of Goodwill and of businesses for which Goodwill provides services.
- Act as a positive role model for employees, trainees, and customers in all aspects of professional performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
