Projects and Operations Assistant PTS

Associated Students Inc•Pomona, CA

15h•Hybrid

About The Position

Associated Students, Inc. (ASI) is a non-profit corporation established in 1963, guided by a student board and managed by professional staff. ASI is part of the Cal Poly Pomona Division of Student Affairs and serves over 27,000 students by providing engagement opportunities, employment, and various programs and services in recreation, wellness, student union, activities, student government, and childcare. ASI also provides operational support in human resources, finance, IT, facilities management, and marketing. ASI is committed to being a learning organization that values team learning, co-creation, and adaptability. The Marketing, Design & Public Relations (MDPR) department, founded in 1995, is a respected marketing group at Cal Poly Pomona, known for its creative and dynamic strategies. MDPR serves ASI's internal marketing needs and offers design and marketing communications services to the campus and local community, including logo design, brochure design, digital bulletin board advertisements, and event/program poster design.

Requirements

Six months to one year of customer service experience preferred.
Demonstrated ability to provide friendly and pleasant customer-oriented service.
Ability to communicate clearly and concisely, both orally and in writing.
Strong analytical and problem-solving skills with the ability to perform accurate, timely and detailed work.
Knowledge of estimating and working with vendors preferred.
Ability to perform accurate math calculations including markup and tax calculations.
Ability to efficiently utilize Microsoft Office Suite, especially Excel and Word.
Ability to adhere to work rules, follow directions, use time effectively and meet deadlines.
Ability to operate an office workstation, utilizing word processing, spreadsheet and other software.
Demonstrated ability to work with a diverse student population and campus community.

Responsibilities

Responds to a variety of customer inquiries in a timely and professional manner.
Serves as a project manager for a variety of creative requests to ensure projects meet various milestones.
Generates marketing material quotes and batch invoices for completed projects.
Supports the Projects and Operations Supervisor with sourcing new vendors and products.
Responsible for seeking quotes from a variety of vendors and provide price comparisons for clients.
Assists the department staff with the financial closing of projects and with tracking department revenue and expenses.
Processes and manages incoming work orders.
Supports the Projects and Operations Supervisor with creating name badges for the organization.
Conducts inventory for all incoming deliveries to ensure orders are correctly shipped.
Follows up with vendors with any order discrepancies.
Provides follow-up with vendors regarding the status of promotional materials.
Orders and maintains office supplies.
Performs other duties as assigned.