Project Team Lead (Data Centers) - Meridian, MS

Convergint•Meridian, MS

About The Position

Convergint is seeking a full-time Project/Service Team Leader to oversee project site management and lead field teams delivering systems and services. The role installs, programs, tests, repairs, and services systems such as security, fire alarm and life safety, and building automation. It serves as a technical support and training contact for customers and is accountable for customer satisfaction. The team leader works with the Project Coordinator to coordinate projects, prepare and implement installation plans, manage scope, schedule, and budget, and identify ways to improve customer satisfaction. The role also supervises Project Specialists, Installers, and subcontractors, and may provide integrations, upgrades, audits, consultation, database management, and network systems support.

Requirements

College degree, trade school, or equivalent experience.
Five to seven years of relevant experience.
Exceptional customer focus and ability to work under pressure while anticipating and meeting customer needs.
Strong technical skills and experience related to building automation, fire alarm, and/or electronic security systems; ability to adapt procedures, processes, and tools to complex job requirements.
Strong programming skills and proven ability to troubleshoot problems and find solutions.
Self-starter who can work well without supervision.
Advanced mechanical and electrical aptitude, including use of hand and power tools, and ability to read blueprints and drawings.
Advanced math skills; some positions may require calculations involving area, velocity, resistance, or voltage.
Frequent jobsite visits, minimal overnight travel, and a valid driver’s license.
Strong verbal, written, and interpersonal communication skills.
Advanced organizational skills and ability to handle multiple projects simultaneously.
Highly proficient computer skills, including familiarity with Microsoft Outlook, Word, and Excel.

Nice To Haves

Experience in one or more of the electronic, fire alarm and life safety, or building automation industries.
College degree in Electronics.

Responsibilities

Install, program, test, repair, and service security, fire alarm and life safety, building automation, and related systems and equipment.
Provide technical support and training to customers and work to maximize customer satisfaction.
Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
Provide custom systems integrations, systems upgrade planning and execution, systems audits and consultation, database management, and network systems installation, configuration, and support as needed.
Identify potential project risks, communicate them to appropriate parties, and help develop and implement strategies to minimize impact and control cost and schedule deviations.
Work with the Project Coordinator to coordinate projects, recommend potential scope changes, and identify ways to continuously improve customer satisfaction.
Oversee project site management to ensure successful and timely completion within budget and contract scope.
Work with the Project Coordinator to prepare project installation plans and implement job procedures.
Supervise Project Specialists, Installers, and subcontractors in the field; mentor, coach, and develop colleagues; and plan, assign, and direct work as needed.
Coordinate and supervise subcontractors, direct on-site activities, and verify quality assurance standards.
Participate in the Recruit Awesome People program by referring talent to the Talent Acquisition Team and hiring managers.
Perform other duties and responsibilities as requested or required.