Project Support Specialist

Adams•Elkhorn, WI

1d•Onsite

About The Position

Responsive recruiter Benefits: 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you great at working with customers, able to multi-task, proficient with MS Office products, and above all else, a team player? If so, keep reading please! Established in 1988, Adams Power is a family owned construction trades company located in Elkhorn, WI. We are a value based organization who believes that our core values of Integrity, People, Partnership, Attitude and Excellence are the cornerstones of our successful work environment. We love work-life balance and feel that our strong work ethic and team atmosphere are the keys to our success! We are seeking a full-time Project Support Specialist to join our team. In this role, you will be responsible for preparing contracts and projects for Production. This role plays a key part in ensuring the seamless execution of projects by collecting necessary information, managing documentation, building and managing projects in ServiceTitan, and coordinating various administrative tasks. The ideal candidate is detail-oriented, organized, and able to communicate effectively with different departments.

Requirements

High school diploma or equivalent
Strong organizational skills and attention to detail.
Ability to manage multiple projects simultaneously.
Excellent communication skills, both written and verbal.
PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook
Requires the ability to solve practical problems and deal with a variety of concrete variables. Can interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Excellent written, verbal, and interpersonal communication skills. Requires mastery of business English language skills to read, analyze, and interpret information, policies and procedures, and/or governmental regulations. Able to write reports and business correspondence.

Nice To Haves

Proficiency in ServiceTitan or similar project management software is preferred.
Experience in administrative support, project coordination, or a related field is preferred

Responsibilities

Proposal and Estimate Management: Assist in creating and distributing proposals to clients. Set up new projects in ServiceTitan following contract approval
Documentation Management: Upload and organize all relevant documents and images to the Project, Job, or Location in ServiceTitan (Project-specific items remain internal, while Job/Location items are visible to field staff). Coordinate deposit collection by either creating tasks for the Finance Team or sending invoices directly to clients. Prepare necessary job site paperwork, such as Certificates of Insurance (COIs), W-9s, and client-specific documents. Update project statuses as necessary.
Permitting and Utility Coordination: Apply for new services with utility companies when applicable. Handle the application process for required work permits, including requesting checks for permit fees and coordinating with municipal inspectors to ensure proper documentation. Schedule utility disconnects and reconnections as directed by contracts, specifically for generator and solar projects. Coordinate utility inspections to ensure compliance.
Diggers Hotline Requests: Submit Diggers Hotline requests online when necessary. Upload digger documents into the project, ensuring they are later added to the job for field technicians to access. Communicate the completion of digger-related tasks to the appropriate team members.
Project Communication and Coordination: Maintain clear and timely communication with relevant departments to ensure all project-related tasks are completed efficiently. Serve as a liaison between various stakeholders to ensure that project requirements are met and timelines are adhered to.