Project Support Manager, Construction

JLL•Chicago, IL

3d•$100,000 - $150,000•Remote

About The Position

JLL is seeking a detail-oriented professional with construction and operations experience to provide management support for a healthcare account. The role combines project management coordination, vendor and procurement administration, client reporting, and team operations support in a fast-paced environment. It is listed as remote in Chicago, Illinois. The position supports project and portfolio management, vendor and procurement coordination, and administrative and operational activities. It works with project managers, the Account Director, vendors, HR Operations contractors, client contacts, and internal teams. The role also manages information and workflows across tools including Oracle, Monday.com, Excel, SharePoint, and client systems. The expected compensation is $100,000–$150,000 per year. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

At least 3 years of experience in construction project coordination or construction operations.
Strong administrative and operations management background.
Advanced Microsoft Excel proficiency, including complex spreadsheets, tracking logs, and reporting.
Experience with project management tracking systems and financial reporting.
Excellent organizational skills and ability to manage multiple concurrent priorities.
Strong attention to detail, particularly with financial data and compliance documentation.
Professional communication skills for client and vendor interactions.
Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

Experience with Oracle, Monday.com, or similar project tracking platforms.
Familiarity with construction procurement processes and pay application reviews.
Knowledge of public sector project management or healthcare facility projects.
Experience with SharePoint administration.
Understanding of grant management and budget compliance reporting.
Proactive problem-solving and ability to work independently.
Comfort with ambiguity and changing priorities.
Strong relationship management skills across internal teams and external vendors.
Process-oriented approach and ability to standardize and improve workflows.
Willingness to support diverse needs across the account as a team player.

Responsibilities

Maintain and update the client’s Project Implementation Plan daily.
Track monthly project allocation timesheets and coordinate team allocation sheets.
Manage the Invoice Tracking Log and coordinate vendor pay application reviews.
Prepare and distribute monthly Transfer into Service (TIS) reports with Substantial Completion letters.
Support annual capital planning alongside the Account Director.
Update Grants vs. Actuals data for weekly portfolio check-ins.
Manage budget transfers, deprioritization letters, and requests for new project numbers.
Review and process vendor pay applications daily in coordination with project managers.
Manage vendor badging documentation and coordinate with HR Operations contractors.
Track vendor invoicing in Oracle, Monday.com, and the Excel Invoice Tracker.
Prepare purchase order release requests for client approval.
Maintain the Badging Log and coordinate monthly badging status meetings.
Lead or support vendor badging and invoicing training sessions as needed.
Monitor the Reallocation Log and vendors with outstanding invoices.
Prepare materials for and support weekly client meetings.
Support weekly procurement meetings and prepare reports and contract overview reports.
Prepare materials for bi-weekly portfolio reviews.
Prepare the budget section of monthly executive reports by the 7th of each month.
Manage JLL SharePoint access and ownership.
Maintain the team’s PTO calendar access.
Review JLL invoices, project allocation timesheets, and the PTO calendar.
Manage shared email inboxes and calendar ownership.
Coordinate with client systems, including Oracle, Monday.com, and Client SharePoint, as needed.
Provide ad hoc support for team needs and special projects involving client deliverables.