Project Support Manager, Construction

JLL•Chicago, IL
•$100,000 - $150,000•Remote

About The Position

JLL is seeking a detail-oriented professional with combined construction and operations experience to provide management support for a healthcare account. The role combines project management coordination, vendor and procurement administration, client reporting, and team operations support in a fast-paced environment. The position is remote, associated with Chicago, Illinois, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $100,000–$150,000 per year. Final compensation depends on factors including qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

  • At least 3 years of experience in construction project coordination or construction operations.
  • Strong administrative and operations management background.
  • Advanced proficiency in Microsoft Excel, including complex spreadsheets, tracking logs, and reporting.
  • Experience with project management tracking systems and financial reporting.
  • Excellent organizational skills and the ability to manage multiple concurrent priorities.
  • Strong attention to detail, particularly with financial data and compliance documentation.
  • Professional communication skills for client and vendor interactions.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Experience with Oracle, Monday.com, or similar project tracking platforms.
  • Familiarity with construction procurement processes and pay application reviews.
  • Knowledge of public sector project management or healthcare facility projects.
  • Experience with SharePoint administration.
  • Understanding of grant management and budget compliance reporting.
  • Proactive problem-solving and ability to work independently.
  • Comfort with ambiguity and changing priorities.
  • Strong relationship management skills across internal teams and external vendors.
  • Process-oriented approach and ability to standardize and improve workflows.
  • Willingness to support diverse account needs as a team player.

Responsibilities

  • Maintain and update the client’s Project Implementation Plan daily.
  • Track monthly project allocation timesheets and coordinate team allocation sheets.
  • Manage the Invoice Tracking Log and coordinate vendor pay application reviews.
  • Prepare and distribute monthly Transfer into Service (TIS) reports with Substantial Completion letters.
  • Support annual Capital Planning activities alongside the Account Director.
  • Update Grants vs. Actuals data for weekly portfolio check-ins.
  • Manage budget transfers, deprioritization letters, and new project number requests.
  • Review and process vendor pay applications daily in coordination with project managers.
  • Manage vendor badging documentation and coordinate with HR Operations Contractors.
  • Track vendor invoicing through Oracle, Monday.com, and the Excel Invoice Tracker.
  • Prepare PO release requests in the required format for client approval.
  • Maintain the Badging Log and coordinate monthly badging status meetings.
  • Lead or support vendor badging and invoicing training sessions as needed.
  • Monitor the Reallocation Log and vendors with outstanding invoices.
  • Prepare materials for and support weekly client meetings.
  • Support weekly procurement meetings and prepare reports and Contract Overview Reports.
  • Prepare materials for bi-weekly portfolio reviews.
  • Prepare the budget section of monthly Executive Reports by the 7th of each month.
  • Manage JLL SharePoint access and ownership.
  • Maintain team access to the PTO calendar.
  • Review JLL invoices, project allocation timesheets, and the PTO calendar.
  • Manage shared email inboxes and calendar ownership.
  • Coordinate with client systems, including Oracle, Monday.com, and Client SharePoint.
  • Provide ad-hoc support for team needs and special projects involving client deliverables.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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