Project Support Engineer I

Mitsubishi Heavy Industries, Ltd.•Orlando, FL

5d•Onsite

About The Position

Provide implementation support for field service projects. The Field Service Project Support Engineer I is an entry level position which requires fundamental knowledge of engineering/computer principles and has exposure to business administrative knowledge through training and work assignments, with the objective of optimizing processes and enhancing productivity.

Requirements

Bachelor's degree (BA) in Engineering or Computer Science from four-year college or university preferably with 1 to 2 years’ experience; or equivalent of 5 years of education and experience.
Ability to read, speak, and write English fluently.
Ability to troubleshoot to define and identify problems. Collect data, establish facts, and draw valid conclusions to take prompt corrective actions.
Knowledge of database, project management, Windows Operating Systems, Microsoft Office, Adobe Suite, flow charts, etc. Ability to understand basic computational and logic statements, especially in support of no-code/low-code development.
Must be legally authorized to work in the United States on a permanent basis and must not require employer immigration sponsorship, now or in the future.

Responsibilities

Provide support and contribute to the development of digital tools and solutions, including SharePoint, CRM/FSM systems, and low-code/no-code environments such as Microsoft Power Platform.
Support field service data management.
Responsible for ensuring departmental communications are issued and archived.
Backup other field service project support engineers in their duties and responsibilities.
Assist field service managers in day-to-day operation.
Participate in departmental and inter-departmental process improvement projects, as needed.
Overnight travel (less than 10%) by land and/or air.
Perform other such duties as may be required.
Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Contribute to building a positive team spirit.
Communicate effectively with all levels of employees.
Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
Maintain the highest degree of honesty and integrity at all times.