Project Supervisor

Assets•Elmendorf AFB, AK

1d•Onsite

About The Position

This is an on-site janitorial position. Assets, Inc. is looking for a Project Supervisor to lead their team at a designated service contract site. The role involves ensuring daily tasks are completed, assisting with supply ordering, providing guidance and training to frontline workers, coordinating Supported Employment and Ability One programs, performing hands-on cleaning, managing paperwork, promoting safety, and building relationships with customers, management, employees, and served individuals.

Requirements

Must be a resident of Alaska.
High School Diploma or GED.
At least one year of related experience and/or training.
Ability to read and write simple instructions.
Basic math skills.
Common sense.
A valid Alaska driver's license and an insured vehicle.
Ability to pass a criminal background check.
Proof of driver’s license, vehicle insurance, and educational credentials must be presented at time of hire.

Nice To Haves

Previous supervisory experience.
Experience in the service industry (janitorial or food service is a bonus).
Flexibility to work with a dynamic team.
Ability to maintain client confidentiality.
Strong communication skills.
Proficiency with computers.
Ability to lift and move up to 100 pounds.
Previous working experience and specific technical knowledge related to the service industry (especially in the janitorial or food service areas).
Possess a thorough knowledge of skills and techniques used in service industry.
Able to work with minimum supervision.
Good written and verbal communication skills.
Demonstrated ability to be flexible and work in a dynamic team environment.
Ability to establish and maintain effective working relationships within the company, site, and contract.
Ability to relate to and coordinate diverse groups of people.

Responsibilities

Ensures all daily and periodic tasks are completed with excellence.
Assists the Project Manager with ordering and purchasing supplies.
Provides guidance, training, and supervision to frontline workers.
Coordinates Supported Employment and Ability One programs.
Performs hands-on cleaning and janitorial duties.
Manages paperwork, including Quality Control Reports, Task Completion Reports, Supply Inventory, Service Notes, Incident Reports, Payroll/Time Sheets, Time Studies/Performance Measurement, Mileage Forms, Supervisory Files, and HR Forms.
Promotes safety and ensures the site is safe.
Builds strong, positive relationships with customers, management, employees, and served individuals.
Monitors service delivery and ensures tasks are completed as scheduled and according to quality standards.
Monitors supply and equipment use at the site.
Participates in individual support plan meetings, implements plans, and documents training progress.
Assists with case management, data collection, and Individual Support Treatment Plan (ISPT) development.
Ensures site documentation, practices, and support services comply with Medicaid standards and adhere to individual support plans (ISP).
Communicates with job coaches, case managers, and guardians/care providers.
Works with and provides support to individuals with mental illness or developmental disabilities.
Ensures transportation for employees as required.
Conducts and reports time studies.
Performs direct labor (hands-on cleaning and janitorial duties) according to company safety rules and established parameters.
Increases safety awareness and actively promotes safety at the contract site.
Provides safety training and hazardous chemical communications training to site employees.
Ensures site safety rules are followed at all times and reports safety hazards or violations immediately.
Maintains regular, consistent, and open communications with the Project Manager about the well-being of the contract site, challenges, suggestions, customer complaints, and employee issues.
Develops and maintains pro-active and assistive relationships with the customer, Assets management, site employees, and served individuals and their family members.
Completes all required trainings.
Actively participates in required site and company meetings.
May be required to work at multiple designated work sites or may be reassigned as needed.
Works a varied schedule, to include work outside of normal week hours.
Assists in or individually de-escalates verbally or physically aggressive individuals according to identified procedures and individual client protocols.
Performs other duties as assigned by supervisory personnel.
Provides supervision, mentoring, and training to frontline workers.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Ensures a safe, secure, and comfortable work environment for employees.
Assists Project Manager with interviewing and hiring.
Provides orientation/on-the-job training to new staff and monitors on-going individual and team training needs.
Plans, assigns, and directs work.
Ensures employees remain on-task.
Conducts time studies/performance measurements.
Appraises performance.
Assists Project Manager with team meeting facilitation.
Assists Project Manager in rewarding and disciplining employees.
Addresses complaints and resolves problems.