Project Specialist

NRC Health•Lincoln, NE

1d•Hybrid

About The Position

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose – we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly – we have big ideas and are empowered to “think like an owner.” Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected – our favorite thing about our workday is each other. Support one another – no one says, “That’s not my job.” Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood – we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Requirements

Bachelor’s degree or 4 years equivalent work experience
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills, ability to prioritize, and attention to detail
Ability to take initiative, manage competing priorities, and work collaboratively in a fast-paced environment
Proficient with Microsoft Office Suite (including Word, Excel, and Outlook)
Technical aptitude for learning new software and systems

Nice To Haves

Self-starter attitude with a strong sense of ownership and dedication
Passion for project management
Gift for organization, prioritization and coordination
Ability to work well under pressure and meet tight deadlines consistently and accurately
Attention to detail, accuracy, and quality of work
Exceptional customer service skills
Enjoy working on a team and also as in individual contributor
Healthcare experience is a plus

Responsibilities

Serve as the customer-facing technical expert across our products and solutions.
Partner with internal teams to execute customer deliverables.
Coordinate timelines, manage requests, and ensure all projects are meeting or exceeding the established metrics for contract, deadline, and quality standards.
Attend customer calls, provide regular updates to customers and internal teams, and work collaboratively to ensure customer success.