Project Specialist
Columbus McKinnon Corporation•Hartland, WI
•Onsite
About The Position
The Project Specialist is responsible for efficiently managing a high volume of lower-complexity engineered-to-order projects from order entry through shipment. This role focuses on standardized project execution, customer communication, and internal coordination using a defined workflow and limited touchpoints. The Project Specialist will manage approximately 25–30 concurrent projects, ensuring timely progression through key milestones while maintaining a high level of customer responsiveness and accuracy.
Requirements
- Bachelor’s degree preferred (Engineering, Business, or related field) OR equivalent experience
- 1–4 years of project coordination, customer service, or manufacturing support experience
- Experience working with ERP or project tracking systems preferred
- Strong organizational and time management skills
- Ability to manage a high volume of work with accuracy
- Effective written and verbal communication skills
- Detail-oriented with process-driven mindset
- Comfortable working within structured workflows
- Strong customer service orientation
Nice To Haves
- Basic ability to read and interpret engineering drawings
Responsibilities
- Manage 25–30 active projects simultaneously within a structured, repeatable process
- Ensure all assigned projects progress on schedule from order entry to shipment
- Maintain accurate project records in ERP and project management systems
- Initiate contact with customer after order receipt
- Confirm scope, gather missing information, and clarify expectations
- Coordinate delivery of submittments/drawing
- Track and secure customer approvals
- Communicate expected shipment timing
- Align customer expectations with production schedule
- Notify customer upon shipment
- Provide tracking details and final documentation
- Coordinate with engineering, production, and purchasing to ensure timely execution
- Escalate issues that fall outside standard scope or timelines
- Ensure all required inputs are received prior to engineering release
- Support smooth handoff between departments
- Follow standardized workflows, templates, and checklists
- Track milestone completion and proactively address delays
- Maintain detailed and clear documentation for each project
- Identify opportunities to improve efficiency in repetitive processes
Benefits
- Free coffee daily
- 11 paid holidays
- Vacation and paid sick time
- Medical, Dental, Vision insurance, effective day 1
- 401(k) with company match
- Paid parental leave
- Tuition assistance
- Disability insurance
- Dress for your day
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
