Project Specialist

Centrix Control Solutions•Port Coquitlam, BC

6d•Onsite

About The Position

Centrix Control Solutions is expanding its team and has an immediate opening for an Project Specialist / Inside Sales Representative who will work closely with our Technical (Outside) Sales Representatives and internal teams to drive project and product sales, by delivering exceptional service and technical support to our customers. Responsibilities include acting as a technical resource for our staff and customers, preparing quotations, processing orders, and ensuring timely delivery. Based in our Port Coquitlam office, the successful candidate plays a vital role in supporting our customer base across BC, Yukon, and NWT. Our core markets include water & wastewater, mining, pulp & paper, oil & gas, and food & beverage.

Requirements

Self-motivated professional with strong problem-solving skills and a customer first mindset
Thrive in a fast-paced environment with many moving parts and value collaboration, accuracy, and continuous learning
Strong interpersonal & communication skills
Ability to work with difficult customers and resolve problems and issues
Computer skills; Microsoft Office suite
Undergraduate degree in Engineering or an Engineering Technologist diploma, or Post secondary education in Mechanical Engineering or Instrumentation Technology
Minimum 3 years of industry experience within municipal, mining, and/or pulp & paper industries
2-3 years of experience in a technical, project coordination, or inside sales role within the industrial, manufacturing, or controls industry (valves, instrumentation, or automation experience is a strong asset).
Experience preparing technical quotations, proposals, and costing in collaboration with engineering and sales teams.

Responsibilities

Develop a deep understanding of Centrix products and services, and confidently communicate their value and functionality to customers
Act as a technical resource for our staff
Build strong relationships with our customers, Centrix teams, and principals
Analyze customer-provided application and process information to assess product suitability
Proactively identify opportunities to add additional scope to customer inquiries
Ability to quote and manage project opportunities from initial identification through to succsessful bid completion, collaborating effectively with multiple customers and vendors throughout the process
Gather all required technical and commercial details to quote confidently
Understand pricing structures, discounts, and contract terms
Prepare and send technical and commercial quotations
Proactively follow up on quotes, leads, and customer interactions
Assist with closing deals, especially for smaller or repeat orders
Manage and prioritize sales opportunity pipeline, collaborating with our Technical Sales Representatives
Know when to walk away from an opportunity
Follow up post-sale with customers to uncover repeat business or service needs