Project Specialist - Quality Assurance & Product Integrity, Hybrid (Seattle, WA)

Nordstrom•Seattle, WA

1d•Hybrid

About The Position

Whether you’re in sales or our Seattle headquarters, we’re all obsessed with serving our customers and oh, of course, fashion. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome. Nordstrom Product Group develops, designs, produces and sources 50-plus private Nordstrom labels. From traditional to trendy, this team is shaping the styles and looks our customers love. As a member of our Product Integrity & Quality Assurance team, you will help ensure that our factory partners meet Nordstrom’s quality, safety and regulatory standards. You’ll manage and support the data for testing and inspections, hold factories accountable to corrective action timelines, and partner closely with our third-party auditor and cross-functional stakeholders to keep our supply chain running smoothly.

Requirements

Bachelor’s Degree preferred
2+ years of experience in apparel or footwear product development and manufacturing
Working knowledge of garment/product construction and manufacturing processes
Familiarity with Nordstrom’s product, culture and business practices preferred
Ability to work independently with general direction and manage competing priorities
Strong organizational skills with experience compiling and tracking data across multiple sources
Sound independent judgment to resolve day-to-day issues directly, knowing when to escalate to the Manager or Sr. Manager
Comfortable holding factories and cross-functional partners accountable, following through on commitments without close oversight
Strong problem-solving skills with adaptabilities to changing priorities.
Aptitude to learn new processes and find trends in factory performances.
Experiences working with overseas vendors and manufacturers
Hands on efficiencies in MS office suite of software, FLEXPLM

Responsibilities

Own Factory Empowerment Program tracking, ensuring factories maintain valid test reports, uploading their inspections and maintaining valid inspector certifications.
Manage Corrective Action Plan/Root Cause Analysis (CAP/RCA) report data, holding factories accountable for timely submission
Manage inspection and testing report data from OSC, maintaining accuracy to support ongoing analysis
Manage testing results and sample shipment through to resolution
Lead assessment of QA defects and organize internal Audits with cross functional team
Meet regularly with Manager and Sr. Manager to review results, trends and priorities for product inspections
Own preparation of Quarterly Business Review (QBR) materials
Manage daily/seasonal CPSC data sets and submission to BV
Lead cross-functional ad hoc projects and priorities as they arise