Project Scheduling Coordinator
About The Position
Right now, we are searching for an experienced and driven Project Coordination Specialist to join our growing team! The Project Coordination Specialist will support the creation, development, and on-going build-out of a team responsible for extracting all client data necessary to implement Waystar’s suite of Software-as-a-Service applications. The primary responsibility of the Project Coordination Specialist is to manage the implementation process for recently acquired clients and provide effective communication and direction during this time. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific files.
Requirements
- Bachelor Degree preferred
- An intense attitude of thoroughness and completeness
- Great attention to detail
- Ability to work independently
- Possess process and change management skills
- Exceptional critical thinking and analytical skills
- Experience with Salesforce
- Experience with Clarizen
- Excellent written and verbal communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners.
- Must be authorized to work in the United States on a full-time basis for any employer.
Responsibilities
- Manage the project intake process to include the timely review of Salesforce, monthly utilization, and project assignment reports
- Coordinate resources for all upcoming projects, provide weekly updates and update Clarizen
- Regular interaction with the Sales organization to successfully bring recently acquired clients into the Waystar family and ensure the complete implementation process is being followed appropriately
- Responsible for revenue management
- Coordinate internal meetings as needed
- Maintain the client reference/referral repository, working closely with the CSM team in a time sensitive environment
- Work closely with the Sales organization to ensure quality standards are maintained
- Responsible for playing role in client reference ability initiative
- Perform other duties and/or projects as assigned by management within the area of responsibility and control
- Consistently meet performance standards as set forth in the quality guidelines
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities
- Free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
