Tier 2 SME / Deployment Support
About The Position
A Project Schedule Coordinator ensures projects are completed on time by developing, maintaining, and monitoring detailed project schedules, timelines, and milestones. They facilitate communication between teams, update stakeholders on progress, and use software like MS Project to identify risks, manage resources, and adjust schedules to prevent delays. As a Project Schedule Coordinator with the DHA Global Service Center, you will be responsible for supporting the delivery of programs, projects, and managed services related to the JOMIS mission. Your day-to-day activities will include coordinating projects through schedule management, shared service coordination, as well as developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment that enable the service delivery outcomes for our Joint Operational Medicine Information Systems (JOMIS) customers.
Requirements
- Must be a US Citizen
- Active Public Trust Clearance
- Primary work locations in San Antonio, TX
- 6+ years enterprise coordinating advanced technical project schedules
- Bachelor's degree in an IT or math-related field and/or equivalent experience
- Security+ Certification required
Nice To Haves
- ITIL4/5 Foundations Certification (preferred)
- Experience working within Military Health and Operational Medicine environments (preferred)
- Familiarity with ServiceNow (MHSSHD) ITSM ticketing system (preferred)
Responsibilities
- Develop, analyze, and maintain project schedules for complex, high-velocity technical cloud-based call contact center solutions
- Prepare executive-level schedule status reports and dashboards and oversee schedule analysis to drive optimization
- Collaborate with technical program managers, architects, civil/electrical engineers, and supply chain teams to ensure timely project delivery
- Identify critical path delays and conduct "what-if" scenarios to proactively manage risks
- Review and validate contractor schedules and resource loading
- Drive continuous improvement in scheduling standards and tools
Benefits
- Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
