Project Sales Specialist

Sonepar • West Valley City, UT

2d

About The Position

The Project Sales Specialist maintains working knowledge of utility products and services, including electrical distribution, OSP, and/or HDD categories, and serves customers in specific product areas to support Outside Sales and Business Development operations. The role partners with Irby Sales Representatives to establish and manage relationships with key accounts, responds to customer and salesperson questions about project-specific utility products and services, and continually develops technical product knowledge. The specialist assists customers in identifying merchandise and placing orders, communicates by phone, email, or in person, and provides quotations or estimates covering prices, terms, and delivery. The role also develops bills of material for conceptual or early-stage projects, uses appropriate pricing systems, estimates delivery dates based on vendor lead times, and assists with resolving customer complaints. In coordination with Purchasing and Pricing, the specialist reviews purchase orders and inventory needs, identifies discontinued items and replacements, supports product part-number loading into the ERP system, and contacts vendors to expedite orders and update ERP ship dates.

Requirements

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from small groups of managers, clients, customers, and the general public.
• Proficiency in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint.

Nice To Haves

• Associate’s degree or equivalent from an accredited two-year college or university.
• Two to four years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Partner with Irby Sales Representatives to establish and manage Irby relationships with key accounts.
• Respond to customer and salesperson requests concerning the application of project-specific utility products and services.
• Maintain professional and courteous relationships with customers and coworkers, including appropriate telephone etiquette and representing the company positively during work and company travel.
• Develop and use technical knowledge of general and specialty utility products and services to assist customers and company personnel.
• Help customers identify merchandise using product knowledge, vendors, catalogs, reference materials, and product selling points.
• Communicate with customers by phone, email, or in person to receive product orders and solicit sales of new or additional products.
• Provide oral and written quotations or estimates for prices, terms, and delivery of standard or non-standard merchandise.
• Develop bills of material for conceptual projects or projects in early development so they can be delegated to estimators or sales teams for vendor quotations.
• Identify and use appropriate company or customer pricing systems when quoting or selling merchandise.
• Estimate customer delivery dates based on vendor lead times.
• Review customer complaints about billing or products sold and assist with investigation and resolution.
• Work with the Purchasing Department to review purchase orders, set inventory levels, and identify discontinued items and suitable replacements.
• Collaborate with the Pricing Group to prepare product part-number loading into the ERP system.
• Contact vendors to expedite purchase orders and update ship dates in the ERP system.

Benefits

• 401(k) plan
• Medical, dental, and vision plans
• Paid time off
• Paid company holidays
• Floating holiday
• On-demand pay
• Flexible spending accounts for health and dependent care
• Employee assistance program
• Tuition reimbursement
• Employee discounts
• Long-term and short-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed