The Client Advisor will act as a Program Manager in the Central zone. This role provides specific advice, service, and solution delivery to clients and prospects in regards to their program management. Responsible for managing an account load. Viewed as a trusted business advisor and point person by clients through demonstrated practice expertise and ability to manage the breadth of Marsh’s resources. Liaison between the Service Offices, Client Executives, Risk Practices, and clients with domestic engagements. Align clients with the appropriate Marsh resources by identifying local and international experts as needed. Partner with the Risk Practices on the placement of business. Interact with insurers to ensure proper documentation is produced. Aid in account retention and growing the business via cross selling. Be a member of the project risk advisory team, assisting owners, developers and contractors with wrap-up program design and project administration for large local and national construction projects. This includes execution of Marsh project specific casualty solutions, which can include multi-site and rolling wrap-up programs. The Program Manager is responsible for acting as an advocate and advisor for clients leveraging the full breadth of Marsh’s expertise in construction with a particular focus on the Southcentral Region. Leads regular client stewardship meetings; acts as liaison to other Marsh risk practices and services, including Claims Advocacy and Marsh Risk Consulting. Position will support more senior Advisory colleagues to reach business goals and RFP’s. Builds and maintains client and market contact at appropriate levels to execute effectively on client’s program. Contributes to client retention and growth through excellence in service.
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Job Type
Full-time
Career Level
Mid Level