Project/Program Manager

U.S. Bank • Hopkins, MN

2d • Hybrid

About The Position

This role supports ATM Services within U.S. Bank’s Consumer and Business Banking organization. The CBB ATM organization plays a critical role in delivering U.S. Bank’s self-service banking experience. The team collaborates across Consumer & Business Banking to provide secure, high-performing ATM solutions that ensure reliable access for customers and adapt to evolving usage trends and expectations. U.S. Bank is seeking a Senior Program / Project Manager to lead medium to large-scale, complex technology programs within the CBB portfolio. This role will drive strategic initiatives aligned to ATM strategies, ensuring execution across multiple engineering teams while maintaining strong alignment with business priorities. As a senior leader within the program, you will operate at the intersection of product, engineering, and business, translating strategic objectives into delivery outcomes. You will partner closely with portfolio leadership, to ensure programs are governed, prioritized, and executed effectively.

Requirements

• Bachelor’s degree or equivalent work experience
• 10+ years of experience managing IT programs/projects, including planning, organizing, monitoring, and controlling delivery

Nice To Haves

• Experience leading technical programs in Agile environments (Scrum, SAFe, etc.)
• Strong understanding of product management principles and program strategy
• Experience working with engineering / Scrum teams
• Knowledge of core banking functionality
• Familiarity with financial management with capitalizable assets
• Proficiency with JIRA, Confluence, and Microsoft Office tools
• Strong analytical, problem-solving, and strategic execution capabilities with an eye towards constant process improvement and simplification

Responsibilities

• Lead end-to-end program delivery from concept through post-implementation using approved methodologies and tools
• Align stakeholder priorities and manage a unified program roadmap across multiple initiatives and teams
• Coordinate cross-functional engineering teams, ensuring backlog work is properly sequenced, tracked, and delivered
• Establish and enforce program governance, controls, and reporting to meet quality, cost, and delivery targets
• Serve as a liaison between business and technology, bridging technical execution with strategic objectives
• Build strong relationships with stakeholders and leadership to resolve risks, dependencies, and blockers proactively
• Develop and maintain program documentation, artifacts, and executive communications
• Drive continuous improvement across program delivery, planning, and collaboration processes

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree