PPM IV – O&M Strategic Planning

King County•Renton, WA

7d•Hybrid

About The Position

This opportunity is open to current King County employees. External applicants are not being considered. Are you an experienced program manager and strategic communicator who thrives at the intersection of operations, organizational strategy, and executive leadership? The Wastewater Treatment Division’s (WTD) Operations and Maintenance section is seeking a Project Program Manager IV to lead complex operational, regulatory, and strategic initiatives that support one of the largest wastewater treatment systems in the Pacific Northwest. This position offers the opportunity to work with senior leadership, operations and maintenance staff, engineers, planning teams, communications staff, and external stakeholders to develop and implement programs that ensure reliable wastewater treatment, regulatory compliance, environmental stewardship, and continuous improvement. The successful candidate will play a key role in shaping long-term operational strategies while managing high-profile projects and programs that directly impact water quality and the communities we serve. About the Role: The Project Program Manager IV serves as a senior-level program manager within the Operations and Maintenance Section and is responsible for leading multiple complex projects and programs that support wastewater treatment operations, operational excellence, and strategic business objectives. This position provides leadership and oversight for cross-functional initiatives involving treatment plant operations, maintenance, environmental planning, asset management, workforce development, emergency preparedness, and continuous improvement efforts. The position works closely with Section leadership to establish priorities, develop implementation strategies, monitor performance, and ensure programs align with organizational goals and regulatory requirements. The role also serves as a key strategic and communications resource to the O&M Section Manager and leadership team, translating complex operational and organizational priorities into clear strategies, communications, and actionable work. Key areas of responsibility include: Strategic program and project management Operational performance improvement initiatives Stakeholder and regulatory agency coordination Workforce and organizational development initiatives Capital project coordination and operational readiness Performance measurement and reporting Executive advisory support and strategic communications This position follows a hybrid work model, blending remote and in-person work. About the Team: The Operations and Maintenance (O&M) Section of the Wastewater Treatment Division (WTD) is tasked with ensuring safe and reliable treatment of the region’s wastewater; serving 34 wholesale customers and approximately 2.3 million residents. The Section includes five treatment facilities, 48 pump stations, 400 miles of conveyance piping and treats an average of 185MGD of wastewater. With a commitment to sustainability, innovation, and reliability, we play a vital role in supporting communities and businesses across the region. WTD is committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. WTD strives to provide equitable services to residents and businesses across King County. Join our team dedicated to ensuring clean water for generations to come! With over 1000 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We partner with regulatory agencies to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Project Program Manager IV, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities.

Requirements

A bachelor’s degree in communications and marketing or a related discipline, or the equivalent combination of education and experience
5 years of increasingly responsible project or program management and work experience
Experience developing strategic plans, business processes, policies, or operational improvement initiatives or operational improvements
Experience developing strategic communications and translating complex information for leadership, employees, and other audience
Experience working within wastewater treatment, water quality management, or utility operations
Excellent written and verbal communication skills
Proficiency in digital communication tools and platforms.
Demonstrated experience working with senior leaders and cross-functional teams, including the ability to build relationships, navigate competing priorities, and influence outcomes without direct authority

Nice To Haves

Knowledge of wastewater treatment processes, NPDES permit requirements, Clean Water Act requirements, environmental permitting, or utility regulatory frameworks.
Experience leading cross-functional organizational improvement initiatives.
Experience supporting executive leadership through strategic planning, policy development, or business operations management.
Experience managing consultant contracts, scopes of work, budgets, and project performance.
Project Management Professional (PMP), Lean, Continuous Improvement, Asset Management, or related professional certification.
Proven experience in marketing and internal communications, preferably in an industrial or utility environment.
Creative thinking and the ability to develop engaging content.
Experience with employee engagement programs is a plus.
Familiarity with industrial utility industry trends is an advantage.

Responsibilities

Lead and coordinate development and implementation of O&M Section strategic priorities, annual work plans, organizational initiatives, and longer-term planning efforts.
Translate Section Manager priorities into actionable strategies, milestones, deliverables, and measures of success.
Serve as a senior advisor to the O&M Section Manager on complex organizational and operational matters.
Research and analyze issues, develop alternatives and recommendations, identify risks and dependencies, and prepare executive briefings and decision materials.
Lead high-priority initiatives involving multiple O&M work units.
Facilitate work among plant and functional managers, resolve cross-functional issues, coordinate assignments, and drive implementation of Section Manager and leadership-team decisions.
Develop presentations, briefing packages, talking points, reports, and other materials for O&M leadership, WTD leadership, employee meetings, executive presentations, and other high-level forums.
Synthesize complex information into clear narratives appropriate for different audiences.
Support the effectiveness of the O&M leadership team by developing agendas around strategic issues, facilitating planning sessions and retreats, documenting decisions and commitments, monitoring follow-through, and identifying matters requiring Section Manager intervention.
Lead and manage complex projects and programs from planning through implementation.
Establish scope, objectives, schedules, milestones, roles, and measures of success; monitor progress, risks, dependencies, and deliverables; coordinate resources and stakeholders; and ensure work remains aligned with O&M priorities and business needs.